Note: This role is with Matriarch, a Fedgroup partner company.
About Us Matriarch optimizes energy and property assets with advanced IoT technology, ensuring efficiency, sustainability, and measurable returns. It delivers industry-leading Solar O&M and customized Utilities Management solutions, always keeping the client front of mind. By driving innovation, Matriarch empowers both clients and employees for long-term success in a rapidly evolving energy landscape.
Overview
Role Overview: As an Asset Manager, you will play a crucial role in monitoring and managing the performance of our clients$apos; solar assets. You will ensure that their solar systems operate at peak efficiency and uphold the contractual agreements between Matriarch and our clients. You will act as a trusted advisor, balancing client needs with business objectives and pursuing excellence in all aspects of your work.
Responsibilities
- Monitor solar assets under your management on a daily basis.
- Oversee and execute all preventative and corrective maintenance activities across the sites.
- Serve as the primary contact between clients, the Matriarch team, and external contractors to address and resolve faults promptly.
- Deliver a comprehensive performance report for each site to clients within the first two weeks of the following month.
- Update the Central Maintenance File with monthly performance figures and compare them against targets by the 5th day of the following month.
- Submit monthly maintenance budgets to the O&M Manager by the third Friday of the current month.
- Update monthly loss attributions for all Performance Guarantee sites.
- Ensure monthly performance reports are accurate and sent on time.
- Resolve system faults promptly, following correct procedures and within client SLAs.
- Be recognised as an expert advisor to clients by demonstrating a thorough understanding of their site performances.
- Develop suitable maintenance schedules and cost contract offers for clients.
- Complete the handover from the Projects Team.
- Update the Central Maintenance File with accurate site details, including system targets.
- Ensure billing sheets are accurate for the finance team's monthly billing process.
- Set up report templates with the correct targets confirmed on Techsitter.
- Identify and address underperformance issues to minimise system downtime.
- Ensure all maintenance activities comply with the client's contract.
- Follow invoicing and PO processes in a timely manner.
- Ensure planned maintenance is executed according to correct procedures.
- Handle loss attributions and penalty payout calculations for Performance Guarantee sites.
- Maintain accuracy in system targets and tariffs.
Qualifications
- Bachelor's Degree in Engineering (Electrical, Mechanical, Renewable Energy), Business Administration, or a related field.
- Experience: Strong understanding of solar energy systems, including photovoltaic (PV) technology and its operation.
- Knowledge of maintenance and fault resolution in solar energy systems.
- Experience in asset management within the renewable energy sector, particularly in solar energy.
- Proven track record in managing performance and maintenance of solar assets.
- Hands-on experience in overseeing and executing preventative and corrective maintenance activities.
- Experience liaising with clients, contractors, and internal teams to address and resolve issues.
- Experience in preparing and delivering performance reports and managing asset registers and fault logs.
- Proficiency in analysing performance data and comparing it against targets.
- Demonstrated ability to serve as a trusted advisor to clients, balancing their needs with business objectives.
- Experience in managing client relationships and ensuring client satisfaction.
- Experience in developing maintenance schedules and cost contract offers.
- Proficiency in information management, including updating files, ensuring billing accuracy, and handling invoicing and PO processes.
- Skills and competencies: Ability to analyse performance data, identify issues, and address underperformance.
- Strong communication and liaison skills to interact effectively with clients, contractors, and internal teams.
- Excellent organisational skills to manage multiple tasks, schedules, and reports efficiently.
- Proficiency in resolving faults and addressing issues in a timely manner.
- High level of attention to detail to ensure accuracy in reporting, billing, and performance monitoring.