Area Payroll and Benefits Officer

Belmond Management; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading hospitality company in Cape Town seeks an Area Payroll and Benefits Officer. This role involves ensuring accurate payroll processing, managing employee records, and supporting HR functions. Candidates should have 3-5 years of payroll experience, knowledge of SAGE 300, and strong organizational skills. The company offers a competitive salary, benefits, and an environment that fosters professional growth. Join us in creating memorable experiences for guests and colleagues alike.

Benefits

Competitive basic salary and benefits

Loyalty and recognition rewards programs

Employee Assistance & Wellness programs

Qualifications

• 3-5 years’ experience with processing payroll.
• Previous knowledge and experience in SAGE 300.
• Effective Human Resources administration skills.

Responsibilities

• Responsible for the full payroll function including processing and reporting.
• Manage employee records, new joiners, and terminations.
• Assist with daily Human Resources and payroll-related queries.

Skills

Payroll processing

Human Resources administration

Attention to detail

Organizational skills

Effective communication

Tools

SAGE 300

MS Excel

Job description

Location: Cape Town, South Africa

Department: Corporate Office & Business Support

Employment type: Full‑time

Experience: Associate

As an Area Payroll and Benefits Officer at Mount Nelson, A Belmond Hotel, you ensure that our valued colleagues receive accurate, transparent, and timely compensation. Through diligent payroll administration, careful compliance management, and supportive employee engagement, you contribute to a workplace where people feel respected and cared for. Your dedication helps strengthen the positive culture that enables our teams to create unforgettable guest experiences.

Main Duties & Responsibilities

• Responsible for the full payroll function which includes processing and both internal and external reporting.
• Human Resources administration which involves the administration of employee records, new joiners, terminations & status changes.
• You will be required to assist with other Human Resources related duties such as, but not limited to, recruitment, welfare, staff functions, industrial relations and learning and development as and when required.
• Assist with Equity, Skills Plan and Annual Training Report.
• Responsible for new joiner paperwork which includes preparing the induction kit and issuing to new staff. This also includes ensuring that all required employee acknowledgements and other mandatory paperwork is on the employee’s file within one month of them joining.
• Manage all correspondence and the administration of employee benefits providers.
• Assist with daily Human Resources and Payroll related queries from staff.
• Ensure all relevant employee concerns, queries or issues you become of aware of, are timeously shared with the relevant member of the Human Resources Department.

Requirements

• 3-5 years’ experience with processing payroll.
• Previous knowledge and experience in SAGE 300.
• Previous experience in employee benefits (medical aid, pension)
• Computer literate (advanced MS Excel).
• Thorough understanding of the payroll process and associated legislation.
• Methodical and accurate work practice essential.
• Strong organizational skills.
• High attention to detail and degree of accuracy.
• Effective Human Resources administration skills.

Benefits

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.