Area Manager (Midrand)

Sydsen Group (Pty) Ltd; Midrand; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A well-established branch is seeking a dynamic Area Manager in Midrand, Gauteng. This leadership role focuses on business growth, technical oversight, and exceptional customer service. Candidates should have a proven track record in sales and customer service, strong communication skills, and relevant technical capability. This role involves managing installations and maintaining client relationships.

Qualifications

• Proven track record in sales and customer service.
• Reliable vehicle with valid insurance.
• Strong communication and interpersonal skills.
• Relevant technical knowledge for service/installation activities.
• Strong organizational and multitasking skills.

Responsibilities

• Drive business growth and customer service.
• Develop new clients through presentations and pitches.
• Conduct routine service calls and customer installations.
• Maintain relationships with existing clients.

Skills

Sales proficiency

Customer service

Strong communication skills

Technical knowledge

Organizational skills

Job description

Area Manager, Midrand, Gauteng

We are seeking a dynamic and results-driven Area Manager to join a well-established branch in Midrand, Gauteng. This is a key leadership role responsible for driving business growth, providing technical oversight, and ensuring outstanding customer service across the region.

Responsibilities

• 1. New Business Development
  • Identify and pursue opportunities to expand market share.
  • Conduct sales presentations and pitches to prospective clients.
  • Provide accurate and competitive pricing.
  • Successfully close sales and achieve set targets.
  • Ensure completion of Credit Applications / Customer Detail Forms.
  • Prepare presentations as required.
• 2. Sales & Customer Liaison
  • Maintain strong relationships with existing clients through regular visits.
  • Assess customer needs, recommend solutions, and secure orders.
  • Collaborate with Telesales for order processing.
  • Conduct product demonstrations when required.
  • Communicate new products, promotions, and pricing to clients.
  • Ensure service reports are completed and signed by customers.
• 3. Services & Technical Oversight
  • Conduct routine service calls and attend to customer callouts.
  • Service and maintain equipment, arranging repairs as necessary.
• 4. Installations
  • Manage customer installation requests.
  • Coordinate equipment requisition and collection.
  • Oversee installations at client sites.
  • Ensure Proof of Delivery and Equipment Loan Agreements are completed.
• 5. Product Knowledge
  • Maintain up-to-date knowledge of all products.
  • Ensure team members are fully trained and competent.
• 6. Planning, Administration & Reporting
  • Lead strategic planning initiatives.
  • Manage administrative responsibilities.
  • Compile and submit accurate reports to management.
• 7. Ad Hoc Duties
  • Perform additional tasks as required to support branch operations.

Minimum Requirements

• Reliable vehicle with valid insurance.
• Proven track record in sales and customer service.
• Strong communication and interpersonal skills.
• Relevant technical knowledge and ability to oversee service / installation activities.
• Strong organizational and multitasking skills.

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Please Note

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days, kindly consider your application unsuccessful.
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