Area Manager

PEP; Phalaborwa; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A retail company in Limpopo is seeking a passionate and experienced Retail Manager to enhance sales and lead a dynamic team. The ideal candidate will have 3-5 years of retail leadership experience, a strong focus on customer service, and excellent interpersonal skills. Responsibilities include improving stock management, minimizing losses, and maintaining high store standards. A valid driver’s license and willingness to travel are required. This role offers a chance to make a significant impact in a fast-paced retail environment.

Qualifications

• Minimum 3-5 years experience in a retail environment in a leadership role.
• Valid Code 8 manual driver’s license with willingness to travel.

Responsibilities

• Increase sales through exceptional customer service and store standards.
• Minimize stock loss by ensuring adherence to security measures.
• Manage admin duties according to company guidelines.
• Lead training, coaching, and performance management of the team.
• Oversee people management in the area.

Skills

Customer service excellence

Stock management

Team leadership

Problem-solving

Interpersonal skills

Education

Grade 12

Degree/diploma in business/retail

Tools

Microsoft Office

Google GSuite

Job description

PURPOSE OF POSITION

To be a servant leader, promoting sales, reducing stock losses, managing stock, leading and growing a team of Dynamos, and to maintain a low-cost culture in order to meet business goals.

RESPONSIBILITIES

• Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation and promotion of stock, stock management, promotional implementation, and correct pricing of products according to our price image guidelines within the area.
• Stock loss is minimized by having a healthy culture and following security measures, stock, and cash handling procedures within the area.
• Manage a low-cost business according to the company's low-cost culture by driving efficiencies in the area.
• Ensure administrative duties within the stores are done on time, every time according to the company guidelines. Together with overseeing your own area admin as required.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching, and performance within a Sikhula KunYe company culture.
• People Management by overseeing all aspects of the areas’ people support function.

JOB REQUIREMENTS

• Grade 12.
• Relevant tertiary education - a degree/diploma in a business/retail-related field would be an advantage.
• Ideally, 3-5 years experience in a retail environment within a leadership/managerial role.
• Computer Literate. (Microsoft and/or Google GSuite - will be an advantage).
• Valid Code 8 manual driver’s license with a willingness to travel extensively.

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Confident, with very strong interpersonal, communication, and leadership skills with the ability to give recognition, support, and direction to a team of Dynamos.
• Strong Managerial capabilities with the ability to plan, lead, organise and control. Take decisions and be able to solve problems.
• Comfortable working under pressure in a fast-paced environment. Willing to work retail hours

CLOSING DATE: 09 February 2026

Please note: Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of Employment Equity guidelines.