Application Training Specialist Woodmead

Essential Recruitment Solutions; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in South Africa is looking for an Applications Specialist to provide support for sales and implementations. The candidate will organize training sessions on safety products, assist account managers during demonstrations, and ensure safety certifications are maintained. Ideal applicants should have a postgraduate qualification and 3 years of relevant experience in technical training. This role is crucial in enhancing user knowledge and promoting product usage effectively.

Qualifications

• Postgraduate or equivalent diploma / certificate.
• 3 years of working experience in the field of Technical and Training.

Responsibilities

• Organize local and international training sessions across all safety portfolio.
• Manage safety product pool needed for trainings.
• Provide information to the sales force about user habits, needs, or recommendations.
• Promote technical and application knowledge to end users.
• Train users in special applications.

Job description

Applications Specialist

The Applications Specialist will provide support for sales and implementations. They will also serve as a support function to account managers when needed during demonstrations and installations, as well as training customers on safety products and applications.

Note: Only shortlisted candidates will be contacted.

Duties & Responsibilities

• Organize local and international training sessions across all safety portfolio.
• Organize needed products and spare parts to conduct training.
• Manage safety product pool needed for trainings.
• Collect competitive information, understand user sensitivity, and inform sales and marketing.
• Provide critical differentiators to the user that will influence their decision.
• Provide information to the sales force about user habits, needs, or recommendations.
• Promote technical and application knowledge to end users.
• Plan yearly training sessions across all portfolio and create a training catalogue.
• Ensure all needed certifications are in place to offer training across the board of safety portfolio.
• Train users in special applications.
• Provide 'Train the Trainer' training sessions.
• Train Sales Engineers to ensure sales force efficiency.
• Provide expert assistance in demoing equipment to customers.
• Assist the Sales team with regards to demoing equipment to users, including non-decision makers.

Desired Experience & Qualification

• Postgraduate or equivalent diploma / certificate.
• 3 years of working experience in the field of Technical and Training.