Aftermarket Supervisor

Moov'up; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading mobility solutions company in South Africa is seeking an Aftermarket Supervisor to provide effective administrative support for the Aftermarket department. This role involves monitoring work in progress, managing debtor and creditor queries, and ensuring the efficient operation of administrative tasks within the department. Candidates should possess strong analytical skills and experience in financial management, with a keen focus on optimizing efficiency. Join us to contribute to the growth of the automotive industry across Africa.

Qualifications

• Experience with administrative support functions in an automotive or related field.
• Strong analytical skills for monitoring and managing financial data.
• Ability to manage debtor and creditor issues effectively.

Responsibilities

• Provide administrative support to Aftermarket Managers.
• Monitor and manage work in progress for accuracy.
• Ensure debtor queries are managed and followed up.
• Assist in managing creditors and payment processes.
• Analyze loss-making contracts and escalate as necessary.

Skills

Administrative tasks management

Data analysis

Debtor and creditor management

Labor recovery monitoring

Warranty claims management

Job description

Achats Ventes Marketing - ACHETEUR CHEF DE PRODUIT (1)

Achats Ventes Marketing - ASSISTANT ACHAT & MARKETING (2)

Achats Ventes Marketing - ASSISTANT MARKETING (1)

Achats Ventes Marketing - ASSISTANT RESPONSABLE DE MARQUE (2)

Achats Ventes Marketing - BUSINESS DEVELOPPER (2)

Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL (10)

Achats Ventes Marketing - DIR - RESP COMMERCIAL (3)

Achats Ventes Marketing - DIR - RESP MARKETING (1)

Achats Ventes Marketing - RESP - MARQUE - PRODUIT (3)

Administration (26) Administration (26) Administration - ASSISTANT (12) Administration - ASSISTANT DE DIRECTION (3) Administration - STAGIAIRE - ALTERNANCE - VIE (11)

RH-COM-RSE (9) RH-COM-RSE (9) RH-COM-RSE - CHARGE MISSION RH (1) RH-COM-RSE - COMMUNICATION (1) RH-COM-RSE - DIR - RESP DEVELOPPEMENT RH (1) RH-COM-RSE - DIR - RESP PAIE - ADMIN DU PERSONNEL (2) RH-COM-RSE - DIR - RESP RH (2) RH-COM-RSE - PROJETS RH (2)

Supply Chain (6) Supply Chain (6) Supply Chain - ASSISTANT VENTES - LOGISTIQUE (1) Supply Chain - CHEF D\'EQUIPE (1) Supply Chain - DIR - RESP TRANSIT TRANSPORT (1) Supply Chain - MAGASIN ENTREPOT (3)

From the sale of new and used vehicules and tricks, to supply -chain,logistics management, material handling ans assembly for the automotive Industry, CFAO South Africa delivers a range of integrated mobility solutions across the automotive value chain contributing towards the support, development and growth of the Automotive Industry in South Africa, and across the rest of Africa.

we are looking for Aftermarket Supervisor M/F based: South Africa

The purpose of this position is to provide an accurate and reliable administrative support function to the Aftermarket Managers; to analyse, control and supervise all aspects of Aftermarket department administrative policies and practices, to implement and uphold actions in line with company strategic objectives, to maximise efficiency of and ensure administrative staff in the Aftermarket Admin personnel is supervised and the department is operating according to set targets and in line with operational requirements.

Required profile:

Overall responsibility to ensure administrative tasks related to financial aspects of the Aftermarket department’s business operations are completed correctly and timeously:

• Work In Progress: monitor and manage the team efforts and process of closing jobs to ensure WIP is at all times within acceptable parameters / limits; checking with controllers why jobs older than set parameters / time frames are still open; assist with resolving issues relating to closing such jobs; reviewing, implementing and continuously developing processes related to WIP to ensure it is managed within acceptable parameters; ensures accuracy of data captured - analyse and correct accuracy of data captured on WIPs & WIP invoicing
• Debtors: overall contact person for debtor’s department – receive, distribute to foremen / product support engineer(s) and follow up on debtors’ queries / requests for assistance, prepare and submit feedback either verbally or written to debtor’s department and Aftermarket Managers.
• Creditors: overall responsibility to assist Aftermarket Managers to ensure Aftermarket department creditors are managed in line with company policy and requirements: check the reconciliations for outstanding invoices – follow up on those and ensure the outstanding invoices are received, processed and prepared for payment; clear the purchase awaiting invoices report.
• Labour Recovery: monitor labour sales per technician, ensure that labour recovery data is captured and inputted daily by the controllers to ensure accurate information is available at all times.
• Analyse and identify loss-making Aftermarket contracts; escalate these for attention of the Aftermarket manager to analyse and identify machines working overtime without the hours being invoiced; escalate these for attention of the Aftermarket managers
• Analysing and correcting accuracy of data captured on WIPs & WIP invoicing
• Ensure the warranty claims process is done accurately and submitted timeously, ensure recovery of warranty claims are tracked and managed – drive the product support engineers regarding this matter
• Responsible to assist Aftermarket Managers, Product Support Engineers / Foremen and Controllers to ensure quality of service regarding fleet Aftermarket (ensure optimum response time and professional service at all times, evaluation of controllers and other administrative staff development needs and ensuring lack of knowledge / skills are addressed, provide on the job training and development of controllers and other administrative staff, etc.)
• Overall responsibility to ensure all administrative functions are in place and being followed / implemented effectively and in line with company and system requirements; overall responsibility to ensure administrative tasks performed by self and admin team are completed accurately and timeously
• Overall responsibility to accurately and timeously prepare and distribute scheduled (monthly, weekly and daily)