Admissions Officer

ADvTECH; East London; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A private education institution is looking for an Admission Officer to manage academic program operations. Responsibilities include overseeing student registrations, managing admissions queries, and maintaining accurate student records. The ideal candidate should have a minimum NQF Level 7 qualification and 3-5 years of administration experience, preferably in an educational setting. The role demands effective communication, customer service skills, and the ability to work within deadlines while ensuring compliance with institutional policies.

Qualifications

• 3 - 5 years of administration experience required.
• 1 year of administration experience in an educational institution is advantageous.

Responsibilities

• Plan and oversee student registration processes.
• Liaise with finance staff regarding fee credits and de-registrations.
• Assist with timetabling and maintain schedule accuracy.
• Handle certification requests and graduation-related issues.

Skills

Time management

Attention to detail

Customer service

Change management

Deadline-oriented

Teamwork

Effective communication

Education

NQF Level 7 Qualification in Business Administration / Logistics / Business / Administration or related

Job description

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose

Admission Officer is accountable for the smooth functioning of the academic programs within the institute and involves a range of responsibilities related to the administration and logistical aspects of academic operations, inclusive of: Registration, Class scheduling, Recordkeeping, Student Support and Graduation.

Duties & Responsibilities

Student Registration and Admissions

• Plan and oversee of the Registration Process
• Ensure that contracts are complete and correct and all relevant sections signed
• Resolve all registration queries for fulltime and part time students
• Create and maintain all student files including part time
• Capture and register students on SAM
• Confirm that students meet the minimum requirements and are compliant to IIE Policies
• Manage international student applications from application to registration, e.g. study permits and South African Qualifications Authority (SAQA) certificates
• Liaise with National on all admission queries
• Complete contract Cancellations; De-Registrations; Course Changes; Refund Applications
• Liaise with the finance staff with the respect to all documentation in support of fee credits, cancellations, de-registrations, bursaries, sponsors of students account and transferring students
• Responsible for student Inter-campus transfers and all other transfers
• Process all in-coming and out-going transfers including academic records and finance credits, working closely with the relevant staff at the other campuses
• Contracts and student online registration documentation is accurate and captured on the system
• Students admitted meet admission requirements.

Module Registration

• Responsible for up-to-date, accurate maintenance and capturing of student data on the system
• Process all change of details and change of subject/modules’ forms and associated confirmation letters
• Review report of all admitted students and conduct an admissions audit to check that all requirements are met, modules are registered, and lecturers are assigned and grouped correctly
• Registration report is reviewed and audited daily

Timetabling

• Assist with the timetabling of classes
• Capture timetables on CAMS and maintain the related timetable and lecturer information on CAMS
• Timetable is created and up to date at the start of the semester
• Changes are made timeously and distributed

Certification/ Graduation

• Implement the moderation process as per the assessment policy
• Check that all criteria are met before requesting certificates
• Request certificates for all short learning programmes and any other from national office
• Adhere to certification timelines
• Deal with any student queries and issues relating to graduation
• All details relating to the student is accurate and the list of students is complete

Minimum Requirements

Education (Formal Qualification Required)

Minimum

• NQF Level 7 Qualification in Business Administration / Logistics /Business / Administration or related

Required

• Administration experience: 3 - 5 Years

Advantageous

• Administration experience in an Educational Institution :1 Year

Key Competencies

• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline-orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.