Overview
Business Unit: CPS
Department: Field Services & Other
Reports to: Administration Supervisor
Core Description
Responsible for ensuring that all Customer Billing for all Maintenance and Project type incidents is prepared and submitted for invoicing for all relevant clients.
Key Deliverables / Primary Functions
- Timeous execution of the initial Billing related responsibilities, ensuring adherence to the established processes
- Extracting closed incidents from the system to create the relevant Billing Schedules (Chargeable, Cabling, Hardware and Projects)
- Costing of incidents
- Verifying that no billing is duplicated or omitted
- Ensuring that the previous month’s incidents are billed in the current month
- Accurately costing the ‘activities’ on the system for all closed incidents
- Accurately preparing the Client Billing Spreadsheets based on accepted quotes and updating the relevant quote tracking report, ensuring to obtain supporting documentation (quotes, orders and stamped Incident Reports) where necessary
- Diligently receiving back and investigating any queries raised by the client/s
- Preparing reconciliations for submission to the Customer
- Submitting the relevant Billing Spreadsheets to the Accounts Department for invoicing to be raised; thereafter ensuring submission of relevant documentation to the clients, along with prepared invoice/s
- Keeping records of all Billing and verifying recorded transactions, reporting irregularities to Management
Core Functional Skills & Capabilities
- Attention to detail
- Microsoft Office
- Microsoft Excel
- Communication
- Teamwork
Core Behavioural Competencies
- Following instructions & procedures
- Writing and Reporting
- Working with people
- Coping with pressures & setbacks
- Culture Match
- Job Match
Minimum Qualifications
NQF 4: Grade 12 National Diploma
Experience
Minimum 2-years’ administrative experience
Special Requirements / Employment Condition
Ability to work extended /long hours as and when required
Workplace / Physical Requirements
Full-time Office Based position. Non-Billable
We offer
Good day
Please note, we are looking for an Administrator: Billing.