Administration Manager - Pensioner Payroll

Omega HR Solutions; Sandton; On-site; ZAR 750 000 - 1 000 000; Full time

Job summary

A financial services provider in Sandton is seeking an experienced Administration Manager to lead a Pensioner Payroll team. The role requires a strong leader with a relevant tertiary qualification and at least 6–8 years of experience in financial services. Responsibilities include overseeing payroll processes, ensuring compliance with regulatory requirements, and building relationships with stakeholders. Ideal candidates will possess advanced Excel skills and experience in pensioner payroll administration.

Qualifications

• Minimum 6–8 years’ experience in financial services.
• At least 3 years’ proven leadership or management experience.
• Extensive experience in pensioner payroll and annuity administration.

Responsibilities

• Lead and manage the Pensioner Payroll Administration team.
• Oversee monthly pensioner payrolls and tax reconciliations.
• Manage PAYE submissions and issue annual IRP5/IT3a certificates.
• Resolve escalated and complex client queries.

Skills

Strong knowledge of retirement fund administration and SARS compliance

Advanced Excel skills

Leadership skills

Client relationship management

Education

Relevant tertiary qualification in Administration, Finance, Payroll

Job description

We’re looking for a strong, experienced Administration Manager to manage and lead a Pensioner Payroll team in Sandton.

Requirements

• Relevant tertiary qualification in Administration, Finance, Payroll, or similar
• Minimum 6–8 years’ experience in financial services
• At least 3 years’ proven leadership or management experience
• Extensive experience in pensioner payroll and annuity administration
• Strong knowledge of retirement fund administration and SARS compliance
• In-depth understanding of Pension Funds Act and governance requirements
• Advanced Excel skills and experience working with payroll systems

Duties and Responsibilities

• Lead and manage the Pensioner Payroll Administration team to ensure accurate, compliant annuity payments
• Oversee monthly pensioner payrolls, tax reconciliations, medical aid reconciliations, and pensioner communications
• Manage PAYE submissions (EMP201, EMP501) and issue annual IRP5/IT3a certificates
• Resolve escalated and complex client queries to ensure high client satisfaction
• Ensure compliance with SARS, regulatory, audit, and governance requirements
• Monitor SLA performance, workflow efficiency, and production statistics
• Implement and improve operational controls, risk management, and payroll processes
• Build and maintain strong relationships with internal stakeholders and external clients
• Coach, mentor, and develop administrators to build technical expertise and team capacity
• Identify opportunities for automation, innovation, and continuous improvement