Admin Operations Manager - Auto Body Repair Centre - Sandton

Mototeam (Pty) Ltd; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading automotive service company in Johannesburg seeks an Operations Manager to oversee back office functions, manage HR responsibilities, and ensure financial accountability. The ideal candidate should have substantial experience in the auto body or automotive industry, excellent leadership skills, and a strong understanding of SLAs and compliance processes. Responsibilities include managing personnel, budgets, and operational efficiency to drive performance improvements.

Qualifications

• Experience in Autobody or Panel shop as an operations manager is crucial.
• Proven management experience in an automotive workshop.
• Ability to implement processes and audits effectively.

Responsibilities

• Oversee the entire back office operations.
• Handle recruitment, performance management, and training.
• Manage financial processes and budgeting.

Skills

HR management

Financial management

Operations management

Leadership

Analytical skills

Organizational skills

Problem-solving

Education

Matric or equivalent

Tools

MS Office

Sage accounting

Audatex

TMS

Job description

Duties

Oversee and manage the entire back office, including workshop administrators and office staff.

Handle HR responsibilities : recruitment, performance management, staff motivation, and training initiatives.

Manage financial processes, budgeting, and cost control for the centre.

Monitor and ensure compliance with SLAs for insurance companies and OEMs.

Conduct audits and reporting for insurance and OEM requirements.

Develop and implement administrative processes and procedures to ensure efficiency.

Build and maintain strong relationships with insurance partners, OEMs, and other stakeholders.

Support the foreman and workshop team through administrative and operational guidance.

Prepare operational and financial reports, monitor KPIs, and drive performance improvements.

Requirements

Matric or equivalent.

Clean Criminal record.

Autobody | Panel shop industry experience as an ops manager - crucial.

Experience within operations management within an auto body or automotive workshop environment.

Proven experience in HR, financial management, and administrative oversight within an auto body or automotive environment.

Strong understanding of SLAs, insurance processes, and OEM requirements.

PC Literate - MS Office, Sage accounting & Audatex & TMS.

Excellent leadership, motivation, and team management skills.

Strong organisational, analytical, and problem-solving abilities.

Ability to implement processes, audits, and reporting systems effectively.

Stable, professional, and reliable with excellent communication skills.

Strong leadership and team management skills.

Excellent organisational, problem-solving, and communication skills.

Sound knowledge of workshop processes, quality standards, and health & safety regulations.

Ability to manage budgets, resources, and supplier relationships effectively.

Valid drivers license not endorsed and own transport advantageous.

If your current experience and skillsets tick majority of the job specification boxes, then :

Apply directly now Send your CV to