Position Summary
We are looking for a highly motivated and experienced Team Manager to lead and manage our Managed Services PMX Property Accounting team. This role will combine leadership and hands-on accounting responsibilities, including overseeing team performance, handling escalations, and performing day-to-day accounting functions. The ideal candidate will be an outputs-driven and client-focused leader, capable of ensuring the efficient delivery of high-quality accounting services.
Responsibilities
Team Leadership:
- Lead, manage, and motivate a diverse team of accounting professionals to achieve key performance goals and objectives.
- Provide coaching, support, and guidance to team members to enhance their professional growth and ensure a positive, high-performing team environment.
- Conduct regular check-ins, performance reviews, set clear expectations, and address any team issues promptly.
- Ensure team productivity and effectiveness while fostering a collaborative and positive work culture.
- Ensure policies are adhered to and performance is managed appropriately.
Functional Accounting Work:
- Collaborate with clients or internal stakeholders to understand accounting requirements and ensure high-quality service delivery.
- Ensure that accounting processes and procedures are followed accurately and efficiently.
Escalations & Issue Resolution:
- Act as the first point of contact for escalations from the team, resolving issues in a timely and effective manner.
- Escalate unresolved issues to senior leadership, when necessary, while keeping clients and internal teams informed.
Operational Oversight:
- Monitor and report on key performance indicators (KPIs) for team performance and service delivery, making adjustments as needed.
- Ensure the team adheres to deadlines and delivers accurate and timely results.
- Identify and implement process improvements to enhance efficiency and quality within the accounting function.
- Manage PTO to ensure coverage and continuity of service delivery.
Stakeholder Management:
- Build and maintain strong relationships with internal stakeholders to ensure their needs are met.
- Provide regular updates to internal stakeholders on accounting activities, addressing concerns and offering recommendations when needed.
Qualifications:
- Education: Bachelor\'s degree in Accounting, Finance, or a related field.
- Experience: At least 3 years of experience in Property Accounting, with a minimum of 3 years in a leadership or team management role.
- Skills:
- Strong knowledge of accounting principles and practices, as well as financial reporting and analysis.
- Knowledge and experience providing financial reporting and other accounting processes such as AR and AP for commercial and/or residential properties
- Exceptional leadership, communication, and interpersonal skills.
- Ability to resolve conflicts and handle complex issues with professionalism.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of MRI PMX software a bonus.
Key Competencies:
- Leadership: Capable of motivating and guiding a team toward achieving goals and maintaining high morale.
- Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
- Client-Focused: Commitment to delivering exceptional client service and fostering long-term relationships.
- Adaptability: Ability to thrive in a dynamic, fast-changing work environment.
- Attention to Detail: Ensure accuracy and consistency in accounting functions and reports.
Perks and Benefits:
- Office breakfasts, quarterly lunches and virtual social events, plus employee-led groups such as DEI committee, Women and Allies, and the Pride Event Group.
- Medical Aid Scheme for health coverage.
- Competitive Personal Pension plan to help secure your future.
- MRI Parental Leave benefit to support time with your new arrival(s).
- 25 days of annual leave plus public holidays, plus 16 hours of Flex Time Off for flexible time off.
- Tuition Reimbursement Schemes for professional development.
- Ability to work from anywhere in the world for two weeks each year.
MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new Pride member or bringing your expertise back, your talent is important to maintaining MRI\'s high client experience standard and continuing our growth in the PropTech space.
Amazing growth takes amazing employees. Are you up to the challenge?
We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don\'t hesitate to apply — we\'d love to hear from you!
As a global company, MRI is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.