Account Risk & Recovery Specialist - Early Delinquency

Absa Group; Cape Town; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A financial institution in Cape Town is seeking a Credit Management professional to conduct quality credit management practices. The role involves managing accounts during the early stages of delinquency, requiring strong negotiation skills and customer interaction. Candidates should have at least 3 to 5 years of credit management experience and relevant diplomas in Business or Management. This position offers an opportunity to be part of a dynamic team focused on financial solutions and customer service.

Qualifications

• 3 to 5 years credit management experience.
• Previous mandate management experience preferred.

Responsibilities

• Conduct and ensure quality credit management principles.
• Manage customers' accounts during early stage delinquency cycle.
• Resolve early-stage excess/arrears with customers.

Skills

Credit Risk Assessment

Financial principle analysis

Intermediate computer skills

Customer Orientation

Verbal communication

Written communication

Negotiation skills

Assertiveness

Education

Higher Diplomas in Business, Commerce, and Management Studies

Job description

A financial institution in Cape Town is seeking a Credit Management professional to conduct quality credit management practices. The role involves managing accounts during the early stages of delinquency, requiring strong negotiation skills and customer interaction. Candidates should have at least 3 to 5 years of credit management experience and relevant diplomas in Business or Management. This position offers an opportunity to be part of a dynamic team focused on financial solutions and customer service.