Account Manager - Promotional Products

Jimbu; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading promotional products company in Durban is seeking a driven Account Manager to enhance client relationships and deliver exceptional branding experiences. This role requires a minimum of 2 years in the Promotional Products industry, excellent communication skills, and a passion for marketing. The Account Manager will oversee projects from start to finish, ensuring quality and client satisfaction, while collaborating closely with various teams. Ideal candidates are creative problem-solvers who can juggle multiple tasks in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in the Promotional Products Industry.
• Strong understanding of branding and embellishment techniques.
• Passion for marketing and creativity.

Responsibilities

• Manage assigned client accounts with exceptional service.
• Oversee projects from start to finish, ensuring quality and delivery.
• Collaborate with internal teams and production partners.
• Present creative branding solutions and guide clients.
• Drive client growth and overall satisfaction.

Skills

Excellent communication skills

Project management abilities

Knowledge of branding and production techniques

Ability to build relationships

Creativity and problem-solving

Tools

Embroidery DTF & DTF printing

Screen printing

Pad printing

UV printing

Sublimation

CMT manufacturing

Job description

JIMBU Durban, KwaZulu-Natal, South Africa

Account Manager – Promotional Products

JIMBU is expanding its Promotional Products division, and we're looking for a driven, experienced, people-loving Account Manager to help us deliver exceptional brand experiences for our clients.

If you thrive in a fast-paced creative environment, love building relationships, and have a deep understanding of branding and production, we want to meet you.

What You’ll Do

Manage assigned client accounts with exceptional service and responsiveness.

Oversee projects from start to finish, ensuring timelines, quality, and delivery expectations are consistently met.

Collaborate closely with internal teams and external production partners.

Present creative branding solutions and guide clients on the best products and embellishment methods.

Drive client growth, retention, and overall satisfaction.

Always work with the customer's success in mind.

Juggle multiple briefs, orders, and priorities with ease.

Role Requirements

Minimum 2 years of experience in the Promotional Products Industry – non‑negotiable.

Strong understanding of branding, merchandise, and embellishment techniques, including:

• Embroidery DTF & DTF printing
• Screen printing
• Pad printing
• UV printing
• Sublimation
• CMT manufacturing

Excellent communication skills and a genuine love for people.

Strong project management abilities – able to coordinate, prioritise, and deliver.

Passion for marketing, creativity, branding, and problem‑solving.

A team player who knows how to collaborate, hustle, and make things happen.