Account Manager

Data Centrix; Midrand; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading technology services provider is searching for a Senior Account Manager to enhance their ISP portfolio. This role focuses on new customer acquisition, driving revenue growth while managing existing accounts. The ideal candidate will have a Degree/Diploma in Sales and Marketing, a proven sales track record, and strong technical knowledge of IT systems, hosting, and ISP environments. Join a dynamic team driven to achieve excellence in service delivery.

Qualifications

• Matric plus Degree/Diploma in Sales and Marketing or related field.
• Proven track record in solution sales and new customer acquisition.
• Strong technical understanding of IT systems, hosting, colocation, and ISP environments.

Responsibilities

• Proactively identify, research, and target new customers.
• Conduct cold calling and lead qualification.
• Build and maintain a robust sales pipeline.
• Manage a portfolio of existing accounts.

Skills

Proven track record in solution sales

Excellent relationship-building

Strong technical understanding of IT systems

Self-motivated and target-driven

Education

Degree/Diploma in Sales and Marketing or related field

Tools

CRM systems

Job description

SUMMARY

Are you a target driven individual with a focus of bringing in new sales! Then this is for you. We are seeking a driven Senior Account Manager for the ISP portfolio to accelerate new customer acquisition and drive the Business Unit services revenue growth. This role combines new-business development with account management responsibilities, offering an exciting opportunity to shape the success of our services in the market.

POSITION INFO

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Matric plus Degree/Diploma in Sales and Marketing or related field
• Proven track record in solution sales and new customer acquisition
• Strong technical understanding of IT systems, hosting, colocation, and ISP environments
• Experience crafting high-quality proposals and delivering customer presentations
• Excellent relationship-building, communication, and negotiation skills
• Proficiency with CRM systems and accurate data management
• Self-motivated, target-driven, and able to thrive in a fast-paced, growth-oriented environment

KEY PERFORMANCE AREAS

• Proactively identify, research, and target new customers
• Conduct cold calling, outbound outreach, and lead qualification
• Build and maintain a robust sales pipeline
• Follow up on marketing campaigns and inbound leads
• Manage a portfolio of existing accounts, building strong relationships to ensure high retention
• Identify and execute upsell and cross-sell opportunities across the full portfolio
• Collaborate with pre-sales teams to create compelling, customer-specific cloud solution proposals and presentations
• Articulate the Business Unit strategy and align offerings with customer business needs
• Set up and maintain an accurate customer database and skills matrix in the CRM
• Provide timely reporting (weekly sales/call reports, monthly/quarterly executive summaries to partners and management)