Account Manager

Boardroom Appointments; Kempton Park; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A specialist labels manufacturing operation is seeking an Internal Sales Representative to support its labelling operations. The role focuses on outbound telesales, CRM management, and processing orders. Candidates should have at least Grade 12, experience in internal sales, and strong computer literacy, particularly in Excel. The position offers an opportunity to contribute significantly to customer engagement and operational efficiency.

Qualifications

• Minimum Grade 12 (Matric).
• Tertiary qualification in Administration, Marketing, or Sales is advantageous.
• Experience in internal sales or telesales is required.
• Knowledge of the self-adhesive label manufacturing industry is advantageous.

Responsibilities

• Perform outbound telesales and confident cold calling.
• Engage professionally with external customers on queries and sales requirements.
• Assist with processing new and repeat orders to meet customer requirements.
• Manage order quantities, pricing, delivery dates, and label specifications.
• Track and manage orders and delivery dates for the allocated sales portfolio.
• Manage and update the CRM system accurately and prepare quotations through Syspro.

Skills

High level of numeracy

Strong computer literacy: MS Word, Excel, Outlook

Excellent coordination and administrative skills

Strong interpersonal and communication skills

Customer-service orientated approach

High attention to detail and accuracy

Education

Grade 12 (Matric)

Tertiary qualification in Administration, Marketing, or Sales

Tools

Syspro knowledge

MS Word

Excel

Outlook

Job description

Role Overview

A specialist labels manufacturing operation is seeking an Internal Sales Representative to support its labelling operations. The business offers labelling solutions ranging from high-quality product identification labels to laser labels and specialised equipment such as bar‑code printers. The role is sales and admin‑focused, involving outbound telesales, CRM management, quoting through Syspro, and close coordination with Sales and Operations to meet customer order and delivery requirements.

Key Responsibilities

Sales & Customer Engagement

• Perform outbound telesales, including confident cold calling.
• Engage professionally with external customers on queries and sales requirements.
• Support Sales personnel with administrative and sales‑related tasks.

Order Processing & Administration

• Assist in processing new and repeat orders to meet customer requirements.
• Manage order quantities, pricing, delivery dates, and label specifications.
• Track and manage orders and delivery dates for the allocated sales portfolio.

CRM & Quoting

• Manage and update the CRM system accurately.
• Prepare and issue quotations through Syspro.

Minimum Requirements

Qualifications

• Grade 12 (Matric).
• Tertiary qualification in Administration, Marketing, or Sales (advantageous).

Experience & Knowledge

• Experience in internal sales / telesales.
• Knowledge of the self‑adhesive label manufacturing industry (advantageous).

Skills

• High level of numeracy.
• Strong computer literacy: MS Word, Excel, Outlook (Excel particularly important).
• Excellent coordination and administrative skills.
• Strong interpersonal and communication skills.
• Customer‑service orientated approach.
• High attention to detail and accuracy.

Systems

• Syspro knowledge advantageous (not essential).