Account Manager

Boardroom Appointments; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A specialist labels manufacturing operation is looking for an Internal Sales Representative in Gauteng, South Africa. The role involves outbound telesales, managing CRM systems, and supporting sales activities. Ideal candidates should have a Grade 12 education, possibly a tertiary qualification in Administration or Sales, and experience in telesales. Strong computer skills and attention to detail are essential. The position offers a full-time opportunity with a focus on customer service and operational efficiency.

Qualifications

• Grade 12 (Matric) is compulsory.
• Tertiary qualification in Administration, Marketing or Sales is advantageous.
• Experience in internal sales / telesales is required.

Responsibilities

• Perform outbound telesales including confident cold calling.
• Engage professionally with external customers on queries and sales requirements.
• Assist in processing new and repeat orders to meet customer requirements.

Skills

High level of numeracy

Strong computer literacy: MS Word, Excel, Outlook

Excellent coordination and administrative skills

Strong interpersonal and communication skills

Customer-service orientated approach

High attention to detail and accuracy

Education

Grade 12 (Matric)

Tertiary qualification in Administration, Marketing or Sales

Tools

Syspro

MS Word

MS Excel

MS Outlook

Job description

Role Overview

A specialist labels manufacturing operation is seeking an Internal Sales Representative to support its labelling operations.

The business offers labelling solutions ranging from high-quality product identification labels to laser labels and specialised equipment such as bar‑code printers.

The role is sales and admin‑focused involving outbound telesales, CRM management, quoting through Syspro and close coordination with Sales and Operations to meet customer order and delivery requirements.

Key Responsibilities

Sales & Customer Engagement

• Perform outbound telesales including confident cold calling.
• Engage professionally with external customers on queries and sales requirements.
• Support Sales personnel with administrative and sales‑related tasks.

Order Processing & Administration

• Assist in processing new and repeat orders to meet customer requirements.
• Manage order quantities, pricing, delivery dates and label specifications.
• Track and manage orders and delivery dates for the allocated sales portfolio.

CRM & Quoting

• Manage and update the CRM system accurately.
• Prepare and issue quotations through Syspro.

Minimum Requirements

Qualifications

• Grade 12 (Matric).
• Tertiary qualification in Administration, Marketing or Sales (advantageous).

Experience & Knowledge

• Experience in internal sales / telesales.
• Knowledge of the self‑adhesive label manufacturing industry (advantageous).

Skills

• High level of numeracy.
• Strong computer literacy: MS Word, Excel, Outlook (Excel particularly important).
• Excellent coordination and administrative skills.
• Strong interpersonal and communication skills.
• Customer‑service orientated approach.
• High attention to detail and accuracy.

Systems

• Syspro knowledge advantageous (not essential).

Key Skills

• Business Development
• Cement Plant
• Business Support
• Data Analysis
• ASP

Employment Type : Full Time

Experience : years

Vacancy : 1