Account Manager

Adcorp Holdings Limited; Cape Town; On-site; ZAR 300,000 - 480,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Account Manager in Western Cape, Cape Town. The ideal candidate will manage client relationships, develop tailored proposals, and achieve sales targets. The role involves extensive networking and reporting, ensuring that client needs are met effectively. Proven experience in account management and strong communication skills are essential. Competitive compensation package offered.

Qualifications

• Proven experience in account management or business development.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Identify and validate client opportunities.
• Develop proposals aligned with client needs.
• Update CRM with client information.
• Achieve agreed sales targets.

Skills

Client relationship management

Sales negotiation

Report generation

Networking

Job description

Job title : Account Manager

Job Location : Western Cape, Cape Town

Deadline : September 26, 2025

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Job Description :

• Obtain business recruitment needs from new and existing clients
• Load job requisitions
• Conduct Recruitment Strategy Discussions, with Hiring Managers, in line with job description requirements
• Work closely with the Recruitment Consultant to find and place candidates
• Provide monthly reports – in terms of Talent Acquisition KPI’s, and other ad-hoc reports required by the client
• Leverage relationship networks and partnerships to gain influence and support.
• Demonstrate personal commitment to business partners by fulfilling responsibilities, following partnership agreements, involving others and removing obstacles to team accomplishments.
• Support the business by providing an exceptional level of service delivery which includes attending to queries timeously and effectively.
• Attend to queries in a professional manner both in person and in writing and timeously.
• Adhere to SLA turnaround times where appropriate.
• Develop awareness of client future business needs and identify potential opportunities.

Roles and Responsibilities :

• Identify and validate selected client opportunities
• Collaborate with other stakeholders to provide a conceptual solution that is aligned to the clients’ needs
• Develop a conceptual proposal and submit / present in line with Adcorp and ATS’s Corporate Identity
• Ensure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client’s needs
• Obtain client sign off of the proposal / solution
• Continually research and network to stay abreast of global trends, consumers & competitors customers / partners satisfaction levels
• Attend conferences and networking opportunities.
• Ensure ongoing relationship building to retain the client and to identify new sales opportunities
• Ensure client is aware of ATS differentiation at all times.
• Update the sales pipeline weekly
• Update the CRM with the appropriate information
• Prepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthly
• Ensure client reports are to standard and provided timeously to the client
• Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the project
• Liaise with operations ongoing to ensure client’s needs are being delivered on and to proactively manage any delivery challenges, through the operations team
• Achieve agreed sales targets
• Ensure Operational approval of all costings to clients and the achievement of budgeted GP’s
• Agree on business terms and articulate these into the Service Level Agreement to the client
• Ensure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etc
• Ensure the Service Level Agreement is signed
• In the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policies
• Escalate any deviation from 30 day payment terms to Finance
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