Account Executive

RoomRaccoon Hotel Tech; Cape Town; Hybrid; ZAR 400 000 - 600 000; Full time

Job summary

A leading hospitality technology company is seeking an experienced Account Executive to join their sales team in Cape Town. This role involves owning the full sales cycle, targeting small to medium-sized hospitality businesses. Ideal candidates will have a proven track record in outbound sales, strong closing skills, and the ability to effectively manage client relationships. Join a dynamic team that values innovation, accountability, and personal growth in a high-paced environment.

Benefits

Mac environment

Performance bonuses

Employee Equity Scheme

Annual training budget

Birthday leave

Long service leave and bonuses

Quarterly team building budgets

Global Mobility

Qualifications

• Proven experience in SMB outbound sales, ideally in SaaS.
• Strong closing skills and a track record of hitting or exceeding targets.
• Confidence running demos and commercial conversations.

Responsibilities

• Own the full sales cycle for SMB prospects, from first contact to signed deal.
• Drive outbound activity through calls, emails, LinkedIn, and creative prospecting.
• Maintain accurate pipeline management and forecasting in CRM.

Skills

Outbound sales

Closing skills

CRM management

Fluent English

Additional languages

Job description

Overview

Title: Account Executive

Department: Sales

Location: Cape Town

Contract Type: 6-Month FTC > Permanent Contract

About RoomRaccoon RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system. We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands-on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in.

The Role

We’re looking for an experienced Account Executive to join our Cape Town sales team. This role is hands-on, outbound-led, and focused on selling to small and medium-sized hospitality businesses. You’ll own the full sales cycle, from prospecting to close. This role suits someone who loves the chase, knows how to run a structured sales process, and closes with confidence.

What You'll Do

• Own the full sales cycle for SMB prospects, from first contact to signed deal
• Drive outbound activity through calls, emails, LinkedIn, and creative prospecting
• Run high-quality discovery calls and tailored product demos
• Qualify opportunities using clear deal criteria and next steps
• Close new business consistently against monthly and quarterly targets
• Work with Customer Success to ensure smooth handovers and long-term value
• Maintain accurate pipeline management and forecasting in CRM
• Share feedback from the field to improve messaging, positioning, and product

What You Bring

• Proven experience in SMB outbound sales, ideally in SaaS
• Strong closing skills and a track record of hitting or exceeding targets
• Confidence running demos and commercial conversations
• Experience selling to hospitality businesses is a big plus
• Comfort speaking to owners, GMs, and decision-makers
• Structured, disciplined approach to pipeline and deal management
• High energy, resilience, and ownership mentality
• Fluent English required
• Additional languages are a bonus, German is especially valuable

What Makes You Stand Out

• You’ve sold software into hotels, guesthouses, or serviced apartments
• You understand hospitality pain points, not just software features
• You enjoy outbound and don’t wait for leads to land in your lap
• You close with clarity, not pressure

Why Join RoomRaccoon?

• Be part of a high-growth, global hospitality tech company that’s reshaping how hotels operate.
• Work with a dynamic, supportive team who values initiative, autonomy, and creativity.
• Opportunity to grow into senior roles as we scale across markets and expand our product suite.
• Regular team events, international exposure, and access to cutting-edge hospitality software.

Perks

• Mac environment
• Performance bonuses
• Employee Equity Scheme
• Annual training budget
• Annual Hotel experience
• Birthday leave
• Long service leave and bonuses
• Quarterly team building budgets & office massages
• Friday lunches on us
• Global Mobility
• Hybrid model

Our Core Values

• Accountability: owning decisions, follow-through and outcomes, from start to finish without blaming others when things go wrong. Showing up, owning your impact and standing tall. Progress starts with you.
• Beat Yesterday: when learning leads to real change. Making time to reflect, improve systems and prevent the same issues from recurring.
• Clock Speed: choosing progress today over procrastination tomorrow. Moving fast with clarity, alignment and quality.
• Deal's a Deal: setting clear expectations, delivering on promises and being reliable for our customers and your teammates.
• Empower Another: share knowledge, celebrate wins, and help others succeed. Every time you enable a teammate, you strengthen RoomRaccoon and our customers.