2026 School Tech Coordinator (Boksburg)

Nova Pioneer; Boksburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

An innovative educational institution is looking for a Tech Coordinator to enhance IT processes and support educational technology needs. The ideal candidate will manage tech assets, troubleshoot issues, and provide training to staff, ensuring a smooth technology experience in a dynamic school environment. A passion for tech and strong organizational skills are essential for success in this role.

Benefits

Ongoing professional development

Career pathways

Supportive team environment

Qualifications

• Minimum of 2 years of technical experience.
• Strong knowledge of computer networks.
• Proficient in data management and Excel.

Responsibilities

• Manage IT helpdesk and support the Leadership Team.
• Conduct training for teammates on tech asset management.
• Troubleshoot tech-related issues for users.

Skills

Organizational skills

Technical support

Data management

Network troubleshooting

Interpersonal skills

Project management

Education

Diploma/degree in IT-related field

Tools

PC/Linux/Mac systems

GSuite Applications

Windows Server 2016

Job description

Overview

Nova Pioneer is looking for a savvy Tech Coordinator. We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related.

ABOUT THE ROLE

This position reports to the School Leader/Dean of Operations and is responsible for supporting the School Leadership Team, managing the IT helpdesk at the school campus and enforcing its existing policy, and other functional teams at the school in the planning, development and implementation of all technology-related projects related to academic systems, residential life, sports activities, and school-based events.

Your responsibilities include:

• Tech Asset Management
• Shall be fully responsible and accountable for the management of student Chromebooks or laptops where applicable. This includes the day to day management of the student Chromebooks / laptops check-in and check-out process, the provision of a detailed monthly report showing the device count for (Chromebooks, projectors, chargers, speakers, earsets count, device condition, HDMI cables) for the purpose of general management, launch planning, insurance or other
• Maintaining an accurate inventory record of school equipment. Managing and tracking the IT/Tech assets while ensuring safe storage. Keeping an up-to-date inventory of the IT/Tech assets.
• Ensure all teachers sign the asset management document and ensure safe storage of the paperwork
• Collect classroom tech assets from class teachers at the end of every term.
• To support the central Global Tech team with the management of the teacher’s Chromebooks / Laptops.

• Team Professional Development
• Conduct, facilitate and/or support teammate Tech or role onboarding and offboarding in collaboration with Talent and the central Global Academic support or Global Tech Team
• Conduct teacher Professional Development (PD) on the use and care of tech assets termly.
• Attending teacher PD on a regular basis.
• Creating and running professional development experiences for teammates on tech.
• Run tech capacity-building training sessions for different functions at the school (academic and non-academic) at least termly to enhance their job productivity.

Tech Maintenance and Troubleshooting

• Be the first point of contact to users (students, parents, and teammates) when troubleshooting Tech related issues via the school's helpdesk and escalate to the central Global Tech Team as needed.
• Resolving and responding to helpdesk tickets within laid out IT SLA timelines.
• Troubleshooting classroom projectors, speakers, and HDMI failures, and keeping stakeholders updated on progress.

Student Information System Support

• Support the administration of the school’s Student Information System (SIS / EdAdmin) with respect to software updates, troubleshooting, User passwords reset, etc.
• Support on SASAMs submissions: updating related software (SASAMS, Valistractor, etc), training & supporting Admin Assistants and school teams on SASAMs submissions.
• Support the school with Termly reports submissions (correct report formats, accompanying letters, school leader’s signatures, etc).
• To support the school teams in logging in external support tickets.
• Support the school leadership team or the central Global Academic Support team to conduct Academic year roll-over & Term roll-over responsibilities.

Printing Management

• Supporting teammates with accessing printing services by ensuring connectivity to the printer is always available (onboard/offboard teammates on the print management software, manage printing access, etc.).
• Collaborate with the central Global Tech Team on onsite diagnosis of printing service outages and contribute to resolution as guided.
• Receive technicians from contract service providers as needed to carry out maintenance or repair tasks and communicate progress updates to stakeholders.
• Liaise with the central Global Tech on printing toner procurement, stock management, and replacements.
• Liaise with the central Global Tech on managing the usage & maintenance of printers.

Internet Network Management

• Troubleshooting all internet issues and keeping stakeholders updated on progress.
• Receive technicians from contract service providers as needed to carry out maintenance or repair tasks and communicate progress updates.
• Conduct ongoing school network security posture monitoring and report any incidents.
• Troubleshooting and regular inspection of printers, routers, switches, CCTV cameras, access points, and computer hardware/software components.

Supporting Academics and Learning Programs

• Ensure proper hardware setup (e.g., student laptops, headsets, and software) for online testing sessions or other activities guided by the school leadership team (e.g., NWEA MAP tests).
• Support teachers in running technology-assisted lessons.
• Assist with generating student report cards PDFs and related materials to help resolve gaps before publication to families.
• Support academic teams with Tech needs for school events (microphone, PA system, etc.).

Other duties

• From time to time, execute any other duties as assigned by your manager.

ABOUT YOU

Required qualifications:

• A complete diploma/degree in an IT-related field
• You have a minimum of 2 years of technical experience (experience in IT support is an added advantage)
• You have proficient knowledge of computer networks and can troubleshoot network-related issues
• You are able to demonstrate competence and comfort with PC/Linux/Mac-based computer systems
• You have strong organizational skills and can handle many projects at the same time with minimal supervision
• You are empathetic, with good interpersonal skills to relate well with students, staff, administration, parents and the community
• Highly proficient in: Data management, Use of Excel, Project management, Team-oriented thinking, Vendor relationship management experience and Procurement experience

• Competencies and character:
• You have a passion for a career in technology
• You pay attention to detail and work with high accuracy
• You are proficient with network software configuration, print server management, firewall and server security management, cabling and physical network maintenance, Windows Server 2016 and Windows 10 desktop administration, onsite and remote helpdesk support, and GSuite Applications use and administration
• You are a thoughtful planner with the ability to multi-task, take initiative, prioritise effectively, and deliver for multiple stakeholders under tight deadlines
• You are results-driven, you move fast and take ownership of your work
• You have interpersonal skills to relate well with students, staff, administration, parents and the community
• You are a great communicator with clear written and verbal communication
• You enjoy working with and collaborating with others

HOW TO APPLY

Does working at Nova Pioneer excite you? If so, then apply now!

To apply, please complete the form on the right-hand side of this page. We cannot process applications that are emailed to us.

Please note: Copying and pasting from formatted documents may affect formatting. Attach your resume in Microsoft Word or PDF format.

Applications will be reviewed on an ongoing basis until the right candidate is identified. Only qualified candidates will be invited for interviews.

WORKING AT NOVA PIONEER

Nova Pioneer is a place where our people experience tremendous growth, fast. We invest heavily in the growth of our people because it leads to greater mastery in both us and our students. “Novaneers” work harder and longer hours than at most schools, but the growth they experience is extraordinary. We offer ongoing professional development and clear career pathways. We bring energy and enthusiasm to everything we do because joy fuels the hardest work and learning.

Nova Pioneer has a highly energetic, entrepreneurial environment where our people bring creative ideas to life. We seek flexible individuals who can adapt quickly to adversity with a positive, can-do attitude. There is no problem too big for us. We work hard but have fun together. Read more about our culture principles here.

Please Note:

• Nova Pioneer may appoint and/or expire the posting of this advertisement at their own discretion.
• If you have not been contacted within 30 days of the closing date, please consider your application unsuccessful.

Nova Pioneer, in line with the POPIA (Protection of Personal Information Act) will protect the confidentiality of all applicants for this role. All reasonable measures will be in place to protect personal information but it will be used for recruitment and employment purposes.

Nova Pioneer will never request an application fee from candidates. If you are contacted with a request to pay a fee by someone claiming to be a Nova Pioneer Talent or Recruitment representative, please do not pay them and report it to us immediately at [e-mail] or [e-mail].