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Guest Service Officer (Part-Time) - Night Safari
Job summary
Join a renowned wildlife organization as a part-time Guest Service Officer. You will play a vital role in ensuring excellent guest experiences while assisting in daily operations at the park. Ideal candidates are energetic and possess strong customer service skills.
Qualifications
- Minimum GCE ‘N/O’ Level and above.
- Pleasant, confident, energetic and outgoing personality.
- Independent and responsible team player.
Responsibilities
- Assist in day-to-day operations including queue management and ensuring cleanliness.
- Provide administrative support and manage guest interactions.
- Resolve guest feedback and assist in wildlife management efforts.
Skills
Education
19 hours ago Be among the first 25 applicants
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.
Job Duties And Responsibilities
- Assist in the day-to-day operations of the park, including queue and crowd management, and ensuring park cleanliness.
- Provide administrative support to the department.
- Ensure delivery of excellent guest experience.
- Manage guest interactions, which include greeting, answering queries and assisting in other guest-related situations.
- Resolve feedback, issues and concerns raised by guests.
- Assist in wildlife management efforts.
- Other relevant duties as assigned.
Job Requirements:
- Minimum GCE ‘N/O’ Level and above.
- Pleasant, confident, energetic and outgoing personality.
- Independent and responsible team player.
- Candidates with customer service experience will have an advantage.
- Able to work on weekends and Public Holidays.
- Seniority levelEntry level
- Employment typePart-time
- Job functionManagement and Manufacturing
- IndustriesTravel Arrangements
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.