Jobs in Singapore

Seeking experienced & responsible Operations Manager to oversee daily cleaning operations & ensure service quality standards are met across all client sites. The ideal candidate will lead a team of site supervisors & cleaners, manage manpower deployment, maintain client satisfaction, & ensure full compliance with NEA & Safety regulations.

• Minimum 3–5 years of experience in cleaning, facilities, or environmental services industry
• Familiar with NEA cleaning business licence requirements and Progressive Wage Model (PWM).
• Strong leadership, communication, and problem-solving skills.
• Good knowledge of workplace safety, cleaning chemicals, and equipment operations.
• Able to handle multiple sites and travel between project locations as required.
• Proficient in MS Office (Word, Excel, Outlook); able to prepare reports and schedules.
• Possess a valid Class 3 driving licence.
• WSQ or bizSAFE certifications (advantage).

• Plan, coordinate & supervise daily cleaning operations across assigned sites.
• Manage, schedule, & deploy manpower to meet operational needs efficiently.
• Conduct regular site inspections, audits, and Gemba walks to ensure service quality & safety standards.
• Liaise with clients to address feedback, resolve service issues promptly, & maintain strong relationships.
• Ensure all cleaning staff comply with NEA licensing, WSQ training, and Workplace Safety & Health (WSH) requirements.
• Monitor & control operational costs, including manpower, materials, & equipment usage.
• Oversee inventory management for cleaning supplies & equipment maintenance.
• Lead, motivate, and train supervisors & cleaners to maintain high work standards & discipline.
• Prepare operational reports, performance data, & incident summaries for management review.
• Support business growth by assisting with new site takeovers, quotations, and tender requirements when needed.