Guest Experience Lead - Room Service & F&B

IHG Hotels & Resorts; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global hospitality company in Singapore is seeking a dedicated individual for guest service roles. The ideal candidate will possess a High School or Vocational Certificate in Hotel Management or a related field along with one year of experience. Responsibilities include excellent guest service, knowledge of menu items, and maintaining communication within the team. The company provides a competitive salary and perks such as meal allowances and employee discounts.

Benefits

Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coverage

25-50% F&B Discount

Special Employee Rate

Room to Grow Opportunities

Qualifications

• 1 year of relevant experience in a related field.
• Ability to work in a team and maintain effective working relationships.
• Understanding of food and beverage menu items.

Responsibilities

• Provide excellent guest service and food/beverage knowledge.
• Maintain proper communication with superiors and team members.
• Participate in daily briefings and training sessions.

Skills

Guest service

Communication

Knowledge of food and beverage

Personal grooming standards

Education

High School or Vocational Certificate in Hotel Management

Job description

A leading global hospitality company in Singapore is seeking a dedicated individual for guest service roles. The ideal candidate will possess a High School or Vocational Certificate in Hotel Management or a related field along with one year of experience. Responsibilities include excellent guest service, knowledge of menu items, and maintaining communication within the team. The company provides a competitive salary and perks such as meal allowances and employee discounts.