Guest-Focused F&B Server – Indian Restaurant

IHG; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading hotel group in Singapore is seeking service team members to deliver exceptional customer-focused service. The role includes preparing for food and beverage service, resolving guest complaints, and adhering to hotel standards. Candidates should possess a High School or Vocational Certificate in Hotel Management or a related field, with at least one year of related experience. Excellent communication and proactive service to guests are essential. This is a great opportunity to grow in a renowned hospitality brand.

Qualifications

• High School or Vocational Certificate in a related field.
• 1 year of related experience or equivalent education.
• Alcohol awareness certification and food service permit as required.

Responsibilities

• Deliver exceptional customer service in accordance with hotel policies.
• Prepare for service by ensuring cleanliness and readiness of outlet equipment.
• Take appropriate action to resolve guest complaints.

Skills

Customer service

Effective communication

Team collaboration

Initiative

Education

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field

Job description

A leading hotel group in Singapore is seeking service team members to deliver exceptional customer-focused service. The role includes preparing for food and beverage service, resolving guest complaints, and adhering to hotel standards. Candidates should possess a High School or Vocational Certificate in Hotel Management or a related field, with at least one year of related experience. Excellent communication and proactive service to guests are essential. This is a great opportunity to grow in a renowned hospitality brand.