Assistant Director of Banquet Operations/Banquet Operations Manager - Holiday Inn Singapore Orc[...]

IHG; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading international hotel group in Singapore is seeking an Assistant Director of Banquet Operations/Banquet Operations Manager. You will be responsible for planning and preparing event logistics, supervising the banquet service team, and ensuring seamless operations while delivering excellent guest experiences. The ideal candidate will have at least 3 years of experience in banquet services, strong communication skills, and a proven ability to manage a team effectively. A competitive salary and benefits are offered.

Benefits

Duty meals

Birthday Leave

Monthly LOVE Hour

Insurance Coverage

F&B Discount at restaurants

Special Employee Rate at IHG Hotels

Room

Qualifications

• 3 years experience in banquet services operations, with at least 2 years at a supervisory level.

Responsibilities

• Communicate with Banquet Sales team about event requirements.
• Co-ordinate day-to-day operations of the Banquet Services Department.
• Plan logistics and workflow for events.
• Inspect final setup and food quality before events.

Skills

Able to read, write and communicate in English

Good communication skills

Team management skills

Problem-solving skills

Job description

Assistant Director of Banquet Operations/Banquet Operations Manager - Holiday Inn Singapore Orchard City Centre

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant Director of Banquet Operations/Banquet Operations Manager who will be responsible to plan and prepare for events logistics and work flow. Coordinate with other departments to ensure seamless operations at the event. Supervise and lead Banquet service team to deliver guest request and smooth operations.

DUTIES AND RESPONSIBILITIES

• Communicate with Banquet Sales team and Banquet Kitchen and event requirements and problems
• Co-ordinate the day to day operations of the Banquet Services Department
• Plan and prepare logistics and work flow for event according the requirements on Banquet Event Order
• Coordinate with Housekeeping and Engineering on cleaning and engineering needs for events
• Oversee all service and set ups
• Ensure that Banquet Services team is performing their required duties to hotel's standards and properly groomed
• Ensure banquet store is clean and neat
• Supervise functions, especially VIP functions
• Draw up duty roster for the Banquet Services team
• Attend to guests' requests and answer guests' enquires
• Assist guests at tea session with snacks and preparation of refreshments
• Assemble and arrange tables, chairs and other set ups, such as projectors, flip cards according to instructions on Banquet Event Order
• Set tables for the event
• Re-set and/or clear table, chairs and other logistics during breaks or end of event
• Prepare staging and AV settings according to guests' requirements
• Inspect final set up and quality of food before events

What We Need From You

3 years experience in banquet services operations, with at least 2 year at supervisory level.

Required Skills

• Able to read, write and communicate in English
• Good communication, team management and problem-solving skills

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room