Front Desk jobs in Malaysia

Job summary

A leading service provider in Singapore is hiring Support Officers to assist customers at the front counter, respond to enquiries, and provide administrative support. Candidates should be pleasant, professional, and proficient in Microsoft Office. Working hours include Monday to Friday and Saturday mornings. This is an excellent opportunity for those seeking to contribute to customer service excellence.

Qualifications

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage.
• Pleasant and professional demeanor with good interpersonal and communication skills.
• Able to handle customer enquiries tactfully.
• Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications.
• Able to work independently and as part of a team.

Responsibilities

• Maintain a constant presence at the front counter to provide prompt assistance.
• Greet and register walk-in customers using the case management system.
• Respond to customer enquiries professionally and efficiently.
• Conduct daily operational checks of the service centre.
• Provide administrative support, including document filing and data entry.
• Assist customers with online application forms using the portal.