Front Desk Executive

RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading executive search firm in Singapore is seeking a Front Desk Executive to manage front office operations and provide exceptional service to clients and visitors. The ideal candidate should possess a minimum diploma or bachelor's degree, along with 1-2 years of relevant experience in logistics or front desk roles. Strong communication and organizational skills along with proficiency in MS Office are essential for this role.

Qualifications

• Minimum 1–2 years relevant experience in the logistics industry or front desk.
• Proficient in MS Office (Word, Excel, Outlook).
• Proficiency in English/Chinese; other languages are an advantage.

Responsibilities

• Greet and assist visitors in a courteous manner.
• Maintain a clean and presentable reception area.
• Schedule appointments and manage calendars.
• Handle email inquiries and direct them appropriately.
• Support the sales or service teams with leads.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem-solving

Education

Diploma or Bachelor's Degree

Tools

MS Office

Job description

Job Summary

The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.

Key Responsibilities

• Greet and assist all visitors in a courteous and professional manner.
• Maintain a clean and presentable front desk/reception area.
• Take accurate messages and ensure timely follow-ups.
• You need to working closely with various departments (Sales, Regulatory, Procurement, Production and Finance) to fulfil customers’ orders.
• Manage general email inquiries and redirect them as necessary.
• Schedule appointments, meetings, and manage calendars as required.
• Receive, sort, and distribute mail, deliveries, and couriers.
• Maintain office supplies inventory and coordinate with vendors for replenishment.
• Coordinate internal meetings and assist with documentation or basic filing.
• Assist clients and customers with basic information or escalate inquiries to appropriate departments.
• Handle basic complaints or service issues professionally and efficiently.
• Support the sales or service team by managing leads or directing walk-in clients.
• Able to liaise with housekeeping and maintenance teams to ensure cleanliness and functionality of the office.
• Monitor office access and ensure security protocols are followed.
• You need to assist with organizing events, training sessions, or staff meetings when needed.
• You need to managing end to end operation, logistics and sales support.
• Perform other administrative duties as assigned.

Job Qualifications

• You must have a minimum Diploma or Bachelor’s Degree preferred.
• Minimum 1–2 years relevant experience in the logistics industry or experience in a front desk is a plus.
• Experience in order management from planning, execution and willingness to be hands-on, will be a plus point.
• Proficient in MS Office (Word, Excel, Outlook)
• Comfortable with using phone systems and office equipment
• Proficiency in English/Chinese; other regional/local languages are an advantage.
• Excellent verbal and written communication skills
• Strong soft-skills of customer service, willingness to learn both technically and commercially.
• Organizational and multitasking ability
• Problem-solving attitude and attention to detail