Front Desk & Customer Support Officer

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking Support Officers to assist customers at the front counter, manage inquiries, and provide administrative support. Candidates should possess GCE 'O' Level and have experience in customer service. The position involves engaging customers and ensuring a smooth operational flow at the service center. Attractive working hours from Monday to Friday, with occasional Saturdays.

Qualifications

• Prior experience in customer service support is an advantage.
• Pleasant and professional demeanor.
• Able to handle customer enquiries tactfully.

Responsibilities

• Maintain a constant presence at the front counter to provide prompt assistance.
• Greet and register walk-in customers using the case management system.
• Respond to customer enquiries professionally and efficiently.
• Provide administrative support, including document filing and data entry.

Skills

Customer service skills

Interpersonal skills

Communication skills

Proficient in Microsoft Office

Ability to work independently

Education

GCE ‘O’ Level

Job description

A leading recruitment agency in Singapore is seeking Support Officers to assist customers at the front counter, manage inquiries, and provide administrative support. Candidates should possess GCE 'O' Level and have experience in customer service. The position involves engaging customers and ensuring a smooth operational flow at the service center. Attractive working hours from Monday to Friday, with occasional Saturdays.