Front Desk / Customer Service / Retail Sales (Pet Shop)

TALENTVIS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A pet care company in Singapore is looking for a Front Desk staff member to manage customer inquiries, schedule grooming appointments, and maintain a clean and safe environment. Candidates should have experience with dogs and cats, and basic grooming skills are preferred. The role requires working 5 days a week, including weekends. Benefits include a fixed 13th month salary, performance bonuses, and professional development opportunities.

Benefits

Fixed 13th month salary

Performance bonus opportunities

Annual leave increment

Basic salary increment annually

Professional development and training opportunities

Employee discounts on products and services

Company Travel

Qualifications

• 5-day work week availability required from Fridays to Sundays.
• Experience in a pet shop or vet clinic setting.

Responsibilities

• Greet and welcome all guests, answer calls, and direct inquiries.
• Engage with customers to recommend suitable grooming packages.
• Manage and schedule grooming appointments.
• Maintain safety, hygiene, and cleanliness in the grooming centre.
• Address and resolve customer concerns professionally.
• Support the Grooming Team and Doggy Daycare operations.
• Assist with retail sales and inventory management.

Skills

Experience in handling and caring for dogs and cats

Basic grooming skills

Job description

Front Desk (Pet Shop)

Location: Punggol (best can rotate with Upper Bukit Timah)

Working days: 5 days work week (PH OFF)

Working hours: Weekdays 8am-6pm ; Weekend 10am-8pm Saturday,10am-7pm Sunday

Salary Up to $2800

Must have prior pet shop or vet clinic experience to handle and work with large amount of dogs

Job Responsibilities

• Warmly greet and welcome all guests, answer calls, and direct inquiries as needed.
• Engage with customers to recommend and guide them in selecting suitable grooming packages.
• Manage and schedule grooming appointments to ensure smooth daily operations.
• Maintain workplace safety, hygiene, and cleanliness across the grooming centre.
• Address and resolve customer concerns in a professional and timely manner.
• Support the Grooming Team and Doggy Daycare in day-to-day business activities.
• Assist with retail sales, product recommendations, and inventory management.

Requirements & Skills

• 5-day work week (availability required from Fridays to Sundays).
• Experience in handling and caring for both dogs and cats.
• Basic grooming skills will be considered an added advantage.

Benefits

• Fixed 13th month salary
• Performance bonus opportunities
• Annual leave increment each year
• Basic salary increment annually
• Professional development and training opportunities
• Employee discounts on products and services
• Company Travel

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [e-mail] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800