Front Desk Assistant

ANPORA REAL ESTATE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A real estate company in Singapore is seeking a Front Desk Executive to manage guests, handle inquiries, and oversee office operations. The ideal candidate should have a Diploma and 1-3 years of relevant experience, possess strong Microsoft Office skills, and maintain a high level of professionalism. Responsibilities include managing communications, assisting with office management, and covering admin duties. Mandarin speaking is a plus for interaction with Chinese clients.

Qualifications

• Proficient in Microsoft Office.
• Minimum of 1-3 years of relevant experience.
• Detail-oriented and self-driven individual.

Responsibilities

• Welcome and host guests professionally.
• Handle telephone inquiries and manage mail.
• Assist with general office management.
• Oversee maintenance and service contracts.

Skills

Proficient in Microsoft Office

Good communication skills

Strong team player

Detail-oriented

Ability to work independently

Education

Diploma graduate

Job description

Job Description

1. Welcome and host guests with professionalism by greeting, welcoming, assisting and hosting them appropriately, including arranging refreshments where appropriate, ensuring a positive experience and leaving a lasting first impression.
2. Handle all telephone inquiries professionally by ensuring the messages are passed on to the staff members promptly.
3. Manage incoming and outgoing mail and parcel processes (local and overseas couriers), including the recording of the expenses chargeable to the clients and over the counters at the post office.
4. Assist in depositing cheques for all departments with the respective banks.
5. Assist the Office Administrator with the general management of the office, including but not limited to the following:
   • Collect and sort out mails.
   • Manage and track meetings, appointments and unscheduled visits from clients and guests and assist the respective teams in coordinating large group meetings/conferences in the office.
   • Manage the Tenant-Staff relationship and take on Assistant Fire Warden responsibilities with the Building Management on all operational matters.
   • Attend to all feedback and service calls in the office and coordinate with the respective persons to resolve.
   • Manage all office, stationery and pantry-related procurements, including budget control and regular replenishments at the designated areas in the office. The mentioned stationery includes but is not limited to customised stationery (access cardholders with lanyards, pens and notepads, mugs and coasters) and employee name cards.
   • Manage all maintenance and service contracts, including but not limited to the monthly plant maintenance and water dispenser rental with external vendors.
   • Oversee the periodic statutory maintenance of the office, including but not limited to the annual testing, inspection and renewal of certificates for the fire safety equipment and electrical installations.
   • Supervise/check all office-related works and support obtaining quotations for those mentioned above.
6. Cover the duties of the Front Desk & Admin teams when someone is out of the office.
7. Coordinate with fellow receptionist/ Front Desk team to arrange lunch coverage and ensure uninterrupted front desk service throughout the day.
8. Provide support and/ or coordination for company events and projects.
9. Any other ad-hoc duties assigned by the supervisor/ Management.

Job Requirements

• Minimum Diploma graduate with at least 1-3 years of relevant experience is preferred.
• Resourceful and proficient with Microsoft Office.
• Strong team player and able to work independently with minimum supervision.
• Maintains a high level of professionalism and confidentiality.
• Detail-oriented, self-driven, highly motivated individual with a positive attitude.
• Good communication and interpersonal skills.
• Mandarin Speaker will be an advantage as you will need to deal with Chinese clients.