A corporate service provider in Singapore is seeking a professional Receptionist fluent in Mandarin. This role involves managing calls, welcoming visitors, and providing administrative support while projecting a corporate image. Candidates should possess strong communication skills and experience in a reception environment. The successful applicant will contribute to excellent customer relations and support the Client's Event Management team with reservations and arrangements.
Qualifikationen
Strong proficiency in Mandarin for communication with clients.
Experience in reception and administrative roles is a plus.
Ability to maintain a professional corporate image.
Aufgaben
Answer incoming calls and direct messages.
Greet and guide on-site visitors at the reception.
Maintain cleanliness and order in the reception area.
Support Client’s Event Management team with reservations.
Kenntnisse
Mandarin proficiency
Customer relationship management
Communication skills
Administrative support
Jobbeschreibung
The role requires Mandarin proficiency for communications with China-based clients.
Work Location: Changi Business Park Working Hours: 8:30am-6pm Mon-Fri
Job Summary
Receptionists must be smartly attired to project Client’s Corporate image.
Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
Perform reception service in an efficient, professional and courteous manner.
Greet, receive, inform and guide on-site visitors arriving at the main reception desk.
Welcome trainers and give them folders and meeting room keys. Issue trainer passes on confirmation of their identities. Give WiFi codes.
Maintain a visitors/participants log to sign in and sign-out.
Arrange the host to receive their visitors.
Issue visitor passes on confirmation of their identities.
Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers.
Manage relevant records and ensure compliance with security procedures, and be responsible for issuing ID badges, tracking them, and ensuring their return.
Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and exceeding customer expectations.
Mailroom Service – Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services.
Handle Help Desk on all user requests.
Play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
Support Client’s Event Management team with meeting room reservation and arrangements. Perform daily equipment checks in conjunction with meeting room support.
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