Bartender jobs in Singapore
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KINGS CART COFFEE PTE. LTD.
Restaurant Manager (RM002)
FOOD PARADISE ENTERPRISE PTE. LTD.
Restaurant Manager
Job summary
A prominent restaurant group in Singapore is seeking an experienced manager to oversee business operations and human resources functions. The ideal candidate will have over 5 years of experience in a similar role, strong leadership, and interpersonal skills, ensuring high standards of service and hygiene. Key responsibilities include developing operational procedures, managing the restaurant team, and driving customer satisfaction.
Qualifications
- 5+ years of relevant working experience.
- Strong interpersonal and leadership capabilities.
- Ability to manage time effectively in a dynamic environment.
Responsibilities
- Report to the F&B Director and work with Head Chef to maintain service standards.
- Develop SOPs and manage restaurant hygiene and safety standards.
- Recruit and train restaurant team members.
- Ensure customer satisfaction by resolving complaints.
Skills
Business Operations
- Report to the F&B Director and works closely with Head Chef to meet desired performance and ensure high standards of service and food quality at all times
- Develop and implement front of house Standard Operating Procedures, guidelines, grooming, hygiene standards in the restaurant
- Provide procurement support in ordering food ingredients, equipment, etc; perform monthly inventory check
- Comply and ensure all the existing hygiene policies are strictly adhered daily; follow up closely on government rules and regulations
- Responsibility for the overall cleanliness, hygiene, health and safety standard in the restaurant premises
- Conduct regular review of operational procedures with improvement plans to the management
- Handle cashiering duties, daily sales report and petty cash claims if there is any; provide administrative duties and prepare necessary reports or paperwork to the Group
- Manage restaurant seating plans and reservations
- Act as a business owner to take charge in restaurant P&L. To monitor monthly cost incur and to drive revenue
Human Resources
- Recruit, select, drive and develop the restaurant team members
- Supervise front of house team in the performance of their duties in accordance with the policies and procedures
- Initiate and implement appropriate service standards. Demonstrate them by training and motivating the team while carrying out their duties
- Conduct orientation and training to the new employees
- Planning team duty roster and housekeeping schedule
- Foster and promote a cooperative working environment, friendly working culture by maximizing the productivity and boosting employee morale
Customer Satisfaction
- To ensure provide good quality food products for the guests and provide excellent services in achieving customers’ satisfaction
- Handling customers’ feedback. Investigate and resolve customer’s complaint in a prompt, courteous and professional manner with proper documentation and resolutions
Requirements
- At least more than 5 years working experience
- Strong interpersonal and leadership skills with a “hands-on” experience
- Excellent time management and attention to details
- Ability to work effectively in a fast-moving environment with a proven track record of results
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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