Administration jobs in Singapore
Administrative Assistant | Pioneer
Raffles Medical Group Ltd
Associate Director, IT Strategic Programs
Merck Gruppe - MSD Sharp & Dohme
Sales Administration Coordinator [Mon–Fri | 8:30am–5:30pm | Jurong East | $2,500–$3,000] – EH03
THE SUPREME HR ADVISORY PTE. LTD.
Research Administration Assistant (1 year Contract) #NKC
RECRUIT EXPRESS PTE LTD
Discover more opportunities than anywhere else. Find more jobs nowAdministration and Compliance Executive
TCS JOHN HUXLEY SINGAPORE PTE. LTD.
Administration
HANSHIKA ENGINEERING & CONSTRUCTION PTE. LTD.
Contract Manager/Executive (Central) - Expression of Interest
Cushman Wakefield Multifamily
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LEE AH MOOI OLD AGE HOME
Senior Executive / Assistant Manager, General Medicine / Clinical Epidemiology Unit
Khoo Teck Puat Hospital
Fund Administration Officer
MAPLETREE INVESTMENTS PTE LTD
Senior Manager, Digital Solutions & AI (Office of Chief Data and Digital Officer)
Singapore National Eye Centre
Part-Time Lecturer (Business Management/ Business Administration/ Economic)
GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
Assistant Manager/Senior Assistant Manager, Academic Programmes Administration (ICT)
Singapore Institute of Technology
Business Administrative Officer
Job summary
A leading e-commerce company based in Singapore is seeking a motivated individual to manage daily operations of their e-commerce platform and coordinate live streams. This role requires strong communication skills in English and Mandarin, technical proficiency with streaming software, and the ability to handle customer inquiries effectively. The ideal candidate will have a degree in a relevant field or equivalent experience and will thrive in a fast-paced environment.
Benefits
Qualifications
- Proven experience in customer service or managing live streams.
- Ability to handle multiple tasks simultaneously.
Responsibilities
- Execution of day to day operations and management of e-commerce platform.
- Preparation of product listings for livestreams.
- Oversee order processing and fulfilment.
- Analyze data and generate reports to identify trends.
Skills
Education
Tools
Responsibilities:
Execution of day to day operations and management of e-commerce platform.
Preparation of product listings for livestreams
Oversee order processing and fulfilment
Coordinate with warehouse or fulfillment partners to ensure timely and accurate order fulfillment
Handle customer inquiries related to orders, shipping and returns & refunds.
Handle returns, exchanges and refund requests in accordance with company policies
Provide exceptional customer support by promptly responding to customer inquiries and resolving issues.
Analyze data and generate reports to identify trends, opportunities and area for improvement.
Qualifications/Requirement:
Familiarity with platforms like Tiktok Live, Facebook Live, and others
Understanding of cameras, microphones, lighting, and other equipment used in live streaming.
Proficiency in using streaming software like Tiktok Live, Jambo System, Meta Business etc.
Bachelor's degree in Business Administration, Mass Communication,Marketing or related field. Or, proven with at least 1 year experience in customer service or experience in managing live streams or related roles.
Strong verbal and written communication in English and Mandarin to interact with the audience and manage chat effectively.
Ability to adapt to changing situations and handle unexpected issues during live streams especially when dealing with technical difficulties or difficult viewers.
Demonstrates ability to work independently and collaboratively in a fast-paced environment.
Ability to handle multiple tasks simultaneously, such as monitoring chat, managing technical aspects, and interacting with the host.
Incentives:
Overseas Career Exchange Opportunities with the Team
Basic w Commission Tier
Staff Medical Insurance
Overseas Allowance
Annual Bonus Scheme
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.