Accounting jobs in United Arab Emirates

• This is a role with the Verlata Singapore team, where we primarily service law firms in Singapore and Asia.
• You will be primarily involved in providing project management, implementation and configuration, training and support services for our supported platforms.
• These include CoreMatter - a Practice Management and Accounting System, and NetDocuments - a Document and Email Management System.

The role is ideal for one who is keen to deliver solutions and build client relationships with a background and familiarity in Accounting and GST.

• Proven ability to build and maintain strong client relationships.
• Demonstrated experience in sales, preferably with SaaS.
• Strong communication and interpersonal skills to effectively engage with clients and internal stakeholders.
• Ability to manage multiple projects simultaneously and deliver exceptional results.
• Experience within the legal industry, and particularly with software applications used in legal practices, is a significant plus.
• Accounting and GST knowledge is mandatory.

Participation in the Sales function

• Understand client requirements from sales function and where appropriate identify upselling opportunities, including support packages.
• When working with the Sales function, provide input for implementation components, scoping and proposal fee quotes.
• Hold Discovery sessions with prospective and signed clients to understand firm’s existing workflow and how they can be translated into the new platforms.

Project Management

• Actively participate as the focal point in projects from initiation to completion, delivering updates to clients and internal stakeholders.
• Cultivate and manage strong relationships with assigned clients, becoming their key point of contact during and post implementation.
• Receipt of data and manipulation of data to fit into import sheets, and system configuration.
• Configuration and set up of the Accounting and GST segments in CoreMatter, including the import of Accounting Opening Balances
• Data input and maintenance of CRM system. (Monday.com)

Training and Delivery

• Effectively deliver training to clientsConduct engaging and interactive training sessions, both virtually and in person, tailored to the needs of clients.
• Adapt training methods based on the learning styles and skill levels of participants.
• Coordinate and schedule training sessions, ensuring that all participants are notified and prepared for the training.
• Work closely with clients to deliver training and training materials to clients.
• Ensure compliance with all training requirements and maintain accurate records of training completion.

Providing Support

• Responding to general user queries, providing recommendations and advice where appropriate

• Responsible and accountable for all tasks outlined in the Position Description.
• Consistent and accurate data capture and upkeep in CRM (Monday.com) and DMS (NetDocuments).
• Involvement in and contribution to Verlata business initiatives.
• External and internal responsiveness – respond to external comms within 24 hours, even if just an acknowledgment.
• Being prepared for all meetings you attend, setting goals for each meeting and knowing your clear next steps and completing those.
• Delivering all required tasks within set deadlines, unless otherwise agreed.
• Continuous product knowledge development, including feature and module releases and new solutions Verlata is delivering.