IT Support Engineer (School) @ Islandwide

RecruitFirst; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an IT Support Specialist. The role involves providing technical support for various devices, troubleshooting issues, and managing IT asset inventory. Candidates must have a Diploma in IT or related fields and at least 1 year of experience in a similar role. This position offers a renewable 1-year contract with a salary up to SGD 2450, dependent on qualifications and experience.

Qualifications

• Minimum Diploma in IT or related courses.
• At least 1 year of hands-on experience in an IT Desktop Support role.
• Good understanding of troubleshooting hardware, software, and network issues.

Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Perform hardware and software installation, configuration, and upgrades.
• Maintain and manage inventory of IT assets including desktops and peripherals.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Network connectivity support

Working independently

Managing time effectively

Education

Diploma in IT/Related Courses

Tools

IT service desk systems

Common IT tools

Job description

Overview

Location: Islandwide

Salary: Up to 2450 (Depends on Qualification & Relevant Work Experience)

Duration of Work: 1 Year Contract (Renewable!)

Work Day: Mondays to Fridays

Work Hours: Office Hours

Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices
• Perform hardware and software installation, configuration, and upgrades
• Troubleshoot and resolve issues related to operating systems, network connectivity, and user access
• Handle incident tickets via IT service desk systems and elevate unresolved issues to higher-level support or vendors
• Maintain and manage inventory of IT assets including desktops, peripherals, and software licenses
• Ensure timely deployment of patches, updates, and antivirus definitions
• Support onboarding and offboarding processes, including account setup and access rights
• Assist in IT documentation, SOP updates, and user guides
• Ensure adherence to IT policies, security protocols, and data privacy guidelines

Requirements

• Min Diploma in IT/Related Courses
• At least 1 year of hands‑on experience in an IT Desktop Support or Service Desk role
• Good understanding of troubleshooting for hardware, software, and network issues
• Familiar with common IT tools, ticketing systems, and remote support platforms
• Able to work independently and manage time effectively in a fast‑paced environment
• OK to travel to different schools in Singapore

Interested applicants → Simply apply below with your updated resume!

We regret to inform that only shortlisted candidates will be notified!

Thank you!

Ng Shirlyleen (R1769974) / RecruitFirst PteLtd (E.A.13C6342)