Tendering & sales operations Specialist

Saudi Arabian Industrial & Trading Co. Ltd. (SAIT); Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prominent industrial firm in Dammam seeks a professional to handle client portals, manage RFQ submissions, and coordinate with sales teams. The role focuses on ensuring proposal quality, client engagement, and timely processing of orders. Ideal candidates should possess strong communication skills, proficiency in CRM tools like Salesforce, and a keen attention to detail. Saudi nationality is required for this position, reflecting local employment compliance.

Responsibilities

• Handle Etimad portals and/or SAP Ariba.
• Manage various client portals and ensure documentation validity.
• Forward inquiries to respective salespersons and follow up.
• Prepare worksheets for proposals and secure approvals.
• Process purchase orders once RFQs are converted.
• Coordinate closely with logistics, finance, and technical teams.
• Visit clients to generate business and track leads.
• Submit detailed techno-commercial proposals as per client needs.
• Ensure timely follow-up on inquiries, deliveries, and payments.

Skills

Tender preparation & submission

Proposal writing (technical & financial)

Sales operations support

Pricing & cost analysis

Market & competitor research

CRM management (Salesforce / Zoho)

Strong communication & negotiation

Contract review & compliance

Advanced Microsoft Excel

Time management & multitasking

Attention to detail

Cross-functional coordination

Excellent English language skills

Saudi nationality (required)

Tools

CRM (Salesforce / Zoho)

Microsoft Excel

Job description

• Handling Etimad portals and/or SAP Ariba.

• Handling Portals – SEC, Aramco, Sabic, Marafiq, all the other Client Portal

• Portal Handling includes – Updating the documents and keep the portal active/valid well in advance, downloading the RFQ’s, submitting the proposals, following up the status of the quotes, completing the Bid clarifications if required.

• Downloaded inquiries shall be forwarded to respective Salesperson and following up with them for the proposal submission.

• General market inquiries from the portal shall be forwarded to the trading houses and manufacturers directly for the quote. Follow up the quote

• Prepare the worksheet and get approval from Sales Manager and/or Operations Manager before submitting the quote in portal.

• If the RFQ is converted to Purchase Order, the same shall be processed and placed with corresponding suppliers

• Teamwork, coordination and alignment with company goals.
• Participating in meetings, presentations, and negotiations with major clients.

• Proper follow-up on inquiries, deliveries and payments.

• Coordinating closely with logistics, finance and technical teams to ensure smooth order execution.
• Visiting clients like end users, contractors & consultants to generate business.
• Scheduling and tracking of leads/enquiries and ensuring its timely submission as per bid due date.
• Creation and submission of detailed techno-commercial proposals to meet client specific requirements.
• Completion of Complete Sales Process Cycle i.e. from Customer visit, Enquiry/Lead Generation, Quote Preparation, Quote Submission, PO placement to sub vendors/OEM/Principals, Invoice Submission & Payment follow up.
• Tracking purchase orders and ensuring the timely delivery of materials.
• Coordination with internal Logistics team to ensure material delivery of the respective orders is hassle-free.
• Reporting to Sales Manager and Operation Manager daily activity and if any guidance required.

Skills

• Tender preparation & submission
• Proposal writing (technical & financial)
• Sales operations support
• Pricing & cost analysis
• Market & competitor research
• CRM management (Salesforce / Zoho)
• Strong communication & negotiation
• Contract review & compliance
• Advanced Microsoft Excel
• Time management & multitasking
• Attention to detail
• Cross-functional coordination
• Excellent English language skills
• Saudi nationality (required)