System Engineer

SupportFinity™; Milhah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technical support company in Medina Province, Saudi Arabia seeks a System Engineer to maintain and support Plant Information Systems. Responsibilities include technical support, system documentation, and coaching junior engineers. The ideal candidate has a Bachelor's in Computer Science, relevant experience, and strong technical communication skills. Apply by April 30, 2025.

Qualifications

• Experience in IT related and Plant Information Systems / Manufacturing Execution Systems.
• Ability to produce clear reports in English.
• Proven communication skills in technical English.

Responsibilities

• Support and maintain Plant Information Systems.
• Develop and maintain system design documentation.
• Provide coaching to junior engineers.

Skills

SQL Server

Oracle

Web Programming

Cybersecurity controls

Analytical skills

Leadership skills

Education

Bachelor of Science or Engineering in Computer Science or related field

Tools

Windows Server

Data Acquisition/Historian Systems

LIMS

Job description

Overview

This job is under the department of Technical Support Services (TSD). The department TSD provides day-to-day “facility” engineering support for plant operation as well as high-level technical support to chronic facility failure issues related to Mechanical, Instrument, DCS & SIS. TSD is the custodian of PRC Engineering standards, documents, and recommendation tracking.

In general, the System Engineer position supports the Plant Information Systems or Manufacturing Execution Systems to ensure system availability and functionality to the users as per the procedure and to provide technical support.

Duties & Responsibilities

1. TECHNICAL SUPPORT. Supporting, maintaining, installing, testing, monitoring, upgrading, expanding, modifying and solving malfunctions & problems of the Plant Information Systems or Manufacturing Execution Systems.
2. APPLICATION ARCHITECT (Design). Develop & maintain system designed documentation and review all design modification and assist the system integration impact.
3. CHANGE COMPLIANCE. Ensure user requirements are implemented, and the change complies with the internal policies. Additionally, develop & design security policies & procedures.
4. TECHNICAL SUPPORT ADMINISTRATION. As assigned, prepare, review and consolidate reports or engineering studies on plant or system troubles and plant condition monitoring in order to support Management decision-making and plant trouble shooting and improvement needs.
5. TRAINING. Provide coaching to lower levels engineers and supervise their work to ensure proper transfer of skills and work performance as per standards.
6. REPORTS AND REVIEWS. Undertake tasks as needed or as assigned by Department management, such as Engineering document system improvement and troubleshooting etc.

Education & Minimum Requirements

1. Bachelor of Science or Engineering specializing in Computer Science, Information Technology, Computer Engineering or related field.
2. With combined experience: IT related and Plant Information Systems / Manufacturing Execution Systems in Oil Refining and Petrochemical manufacturing operations.
3. Thorough knowledge of: SQL Server, Oracle, OSISoft PI, Data Acquisition/Historian Systems, OPC, Web Programming, LIMS, LabWare, Windows Server, Reporting Services, Yokogawa ExaQuantum, KPIs, Hardware, Networking Services, Windows Update, Anti-Virus, Application Whitelisting, SIEM, Backup & Recovery.
4. Cybersecurity controls, Firewall, IDS, IPS. Thorough knowledge of engineering practices, calculation methods and design details related to plant information systems / Manufacturing Execution Systems.
5. Analytical skills.
6. Results orientation.
7. Conceptualization skills.
8. Leadership skills (Provide engineering service to identify and appraise solutions for the assigned function).
9. Must be able to produce clear, concise oral and written reports in English.
10. Proven ability to communicate in technical English with science and engineering peers.
11. Initiating action: taking immediate action when confronted with a problem.

Note: Last day of application is April 30, 2025.

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.