SERVICENOW DEVELOPER - REMOTE

Duncan & Ross; Remote; SAR 262,000 - 338,000; Full time

Job summary

A technology consulting firm in Riyadh is seeking an experienced ServiceNow Developer to design and implement solutions on the ServiceNow platform. The ideal candidate should have over 3 years of ServiceNow development experience, strong skills in JavaScript and REST APIs, and a good understanding of ITIL concepts. This remote position allows for collaboration with business analysts to gather requirements and deliver effective solutions, ensuring adherence to best practices in ServiceNow development.

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong experience with JavaScript and Glide API.
• Good understanding of ITIL processes and service management.

Responsibilities

• Design, develop, and customize ServiceNow applications and modules.
• Support implementation and enhancement of ServiceNow modules.
• Collaborate to gather and analyze requirements.

Skills

JavaScript

ServiceNow scripting

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or Information Technology

Tools

ServiceNow

REST APIs

SOAP APIs

Job description

"

About the job SERVICENOW DEVELOPER - REMOTE

JOB SUMMARY

We are seeking an experienced ServiceNow Developer to design, develop, configure, and implement solutions on the ServiceNow platform. The ideal candidate will have strong hands‑on development experience, a solid understanding of IT service management processes, and the ability to translate business requirements into scalable technical solutions.

KEY RESPONSIBILITIES

• Design, develop, and customize ServiceNow applications and modules.


• Configure and develop workflows, business rules, client scripts, UI policies, UI actions, and Script Includes.


• Develop and maintain ServiceNow integrations using REST, SOAP, and MID Server.


• Customize ServiceNow forms, fields, tables, and CMDB structures.


• Support implementation and enhancement of ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, SecOps, or CSM.


• Perform platform upgrades, patching, and version testing.


• Troubleshoot and resolve application issues and performance problems.


• Collaborate with business analysts, architects, and stakeholders to gather and analyze requirements.


• Ensure adherence to ServiceNow best practices and development standards.


• Prepare technical documentation and support knowledge transfer activities.


• Provide post-implementation support and continuous improvements.

QUALIFICATIONS

• Bachelors degree in Computer Science, Information Technology, or related field.


• 3+ years of hands‑on ServiceNow development experience.


• Strong experience with JavaScript, Glide API, and ServiceNow scripting.


• Proven experience with ServiceNow workflows, Flow Designer, and Automation.


• Hands‑on experience with integrations (REST/SOAP APIs).


• Good understanding of ITIL processes and service management concepts.


• Experience working in Agile/Scrum environments.


• Strong problem‑solving and communication skills.

PREFERRED QUALIFICATIONS

• ServiceNow CSA, CAD, or CIS certifications.


• Experience with ServiceNow Performance Analytics and Reporting.


• Exposure to ServiceNow Discovery, Service Mapping, or Event Management.


• Experience in managed services or large enterprise environments.


• Knowledge of CMDB data models and best practices.

"