Senior Quality Manager

Jones Lang LaSalle IP, Inc; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global provider of real estate services is seeking a Quality Management Leader in Riyadh. The ideal candidate will have at least 10 years of experience in quality management, a Bachelor’s or Master’s degree in a relevant field, and proven abilities in QMS implementation and audits. Responsibilities include overseeing quality assurance processes, managing audits, and collaborating with teams to achieve quality objectives.

Qualifications

• Minimum 10 years of quality management experience.
• Proven experience in QMS/IMS implementation, audits, data-driven performance analysis, and process improvement.

Responsibilities

• Lead the implementation, monitoring, and continual improvement of the division’s QMS and IMS.
• Ensure effective quality assurance (QA) and quality control (QC) processes across all services and operations.
• Manage audits, nonconformance close-outs, and lessons learned documentation.
• Oversee root cause analysis and corrective actions to enhance process quality.
• Direct document control functions, ensuring compliance, access management, and document security.
• Collect, analyze, and report quality performance data and KPIs to support operational excellence.
• Provide quality oversight on technical procurement, including review of SoWs, RFPs, and vendor capability assessments.
• Develop and manage the division’s annual quality budget, ensuring fiscal responsibility and ROI for quality initiatives.
• Collaborate with internal teams, service providers, and consultants to ensure compliance and alignment with quality objectives.

Education

Bachelor’s degree in Engineering, Quality Management, or a related field

Master’s degree preferred

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Lead the implementation, monitoring, and continual improvement of the division’s QMS and IMS
• Ensure effective quality assurance (QA) and quality control (QC) processes across all services and operations
• Manage audits, nonconformance close-outs, and lessons learned documentation
• Oversee root cause analysis and corrective actions to enhance process quality
• Direct document control functions, ensuring compliance, access management, and document security
• Collect, analyze, and report quality performance data and KPIs to support operational excellence
• Provide quality oversight on technical procurement, including review of SoWs, RFPs, and vendor capability assessments
• Develop and manage the division’s annual quality budget, ensuring fiscal responsibility and ROI for quality initiatives
• Collaborate with internal teams, service providers, and consultants to ensure compliance and alignment with quality objectives

Qualifications & Experience

• Bachelor’s degree in Engineering, Quality Management, or a related field (Master’s preferred)
• Minimum 10 years of quality management experience
• Proven experience in QMS/IMS implementation, audits, data-driven performance analysis, and process improvement

Location

On-site – Riyadh, SAU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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