Senior Manager - Readiness and Emergency Response (CDU 11) - 20003946

Qiddiya Investment Company; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading urban transport company in Saudi Arabia seeks a Senior Manager for Readiness & Emergency Response. This role involves strategic leadership in developing emergency management frameworks and ensuring safety compliance across the transport network. The ideal candidate has 10-12 years of experience in emergency response management and excellent skills in crisis planning and stakeholder management. This position plays a crucial role in maintaining passenger and employee safety while meeting regulatory standards.

Qualifications

• Minimum 10 - 12 years of experience in emergency response management.
• Proven experience leading large teams and managing emergency response operations.
• Strong knowledge of emergencies and risk assessment methodologies.

Responsibilities

• Develop and implement emergency response management strategy for public transport.
• Lead design and execution of emergency response drills for transport units.
• Conduct emergency response risk assessments and implement mitigation strategies.

Skills

Strategic leadership and decision-making under pressure

Excellent communication and stakeholder management

Expertise in emergency planning and crisis management

Familiarity with transportation security regulations

Analytical mindset with problem-solving skills

Education

Bachelor’s degree in Emergency Response Management or related field

Master’s degree (preferred)

Job description

Overview

Job Summary: The Senior Manager – Readiness & Emergency Response is responsible for developing and leading the strategic framework for readiness, emergency preparedness, and incident response across the city’s public transport network. This role ensures the safety and protection of passengers, employees, infrastructure, and assets while maintaining compliance with national regulations and international best practices in urban transit security.

Responsibilities

• Strategic Leadership: Develop and implement a comprehensive emergency response management strategy for the entire city transport system, including KPI definition, performance management, and reporting. Support crisis management planning, including coordination with local, regional, and national emergency services, city and districts management. Establish policies and protocols for incident prevention, rapid response, and recovery for all transportation.
• Emergency Response & Resilience: Lead the design and execution of emergency response drills for the city transportation business units. Develop resilience plans to minimize disruption during crises such as natural disasters, terrorism, or large-scale accidents. Coordinate with emergency services to ensure rapid response capability.
• Stakeholder & Regulatory Management: Maintain strong collaboration links to city development security & resilience team, defining emergency response within transport for the city. Maintain strong relationships with Civil defense, law enforcement, emergency responders, and government bodies. Ensure compliance with safety, security, and emergency preparedness regulations. Support the primary liaison during incidents and emergencies that require a response.
• Risk Management: Conduct emergency response risk assessments and threat analyses for infrastructure and operations. Implement mitigation strategies to protect passengers, staff, and critical assets. Establish reporting systems for emergency incidents.

Qualifications & Experience

• Bachelor’s degree in Emergency Response Management, Emergency Management, Law Enforcement, Business Continuity or related field (Master’s preferred).
• Minimum 10 - 12 years of progressive experience in emergency response management within transport, aviation, or critical infrastructure sectors.
• Proven experience leading large teams and managing multi-agency emergency response operations.
• Strong knowledge of emergencies, risk assessment methodologies, and crisis communication.

Skills & Competencies

• Strategic leadership and decision-making under pressure.
• Excellent communication and stakeholder management skills.
• Expertise in emergency planning, crisis management, and resilience strategies.
• Familiarity with transportation security regulations and international safety standards.
• Analytical mindset with strong problem-solving skills.

Key Performance Indicators (KPIs)

• Reduction in emergency response times.
• Compliance with safety and emergency preparedness standards.
• Effectiveness of emergency drills and business continuity plans.
• Passenger and employee safety perception metrics.