Senior Butler Supervisor: Elevate Luxury Guest Experience

Accor Hotels; Medina; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Medina is seeking a Butler Supervisor to manage and supervise the Butler team. The ideal candidate will possess outstanding guest service skills and be capable of effectively handling guest requests and complaints. Responsibilities include ensuring smooth operations among staff, providing timely feedback on performance, and maintaining an organized environment. This role offers opportunities to enhance the guest experience in a luxury setting.

Qualifications

• Previous customer related experience as an asset.
• Must possess outstanding guest services skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.

Responsibilities

• Manage and supervise staff tasks efficiently.
• Ensure clear communication within the team.
• Handle guest complaints and ensure needs are met.
• Monitor performances and provide timely feedback.

Skills

Guest services skills

Verbal communication skills

Interpersonal skills

Problem solving abilities

Ability to work under pressure

Teamwork

Job description

A leading hospitality company in Medina is seeking a Butler Supervisor to manage and supervise the Butler team. The ideal candidate will possess outstanding guest service skills and be capable of effectively handling guest requests and complaints. Responsibilities include ensuring smooth operations among staff, providing timely feedback on performance, and maintaining an organized environment. This role offers opportunities to enhance the guest experience in a luxury setting.