School IT Support Specialist: Classroom Tech Expert

Jobs for Humanity; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading educational support organization in Saudi Arabia seeks an IT Technician to provide comprehensive support for hardware, software, networks, and user devices within the school. You will respond to support tickets, manage user accounts, and work closely with the IT team to maintain the school's digital infrastructure. A Bachelor’s degree in IT or related field is required along with strong troubleshooting skills. This role offers opportunities for collaboration in a dynamic environment.

Qualifications

• 2–3 years of experience in IT support or technical troubleshooting.
• Experience in an educational environment is an advantage.
• Strong troubleshooting and diagnostic skills.

Responsibilities

• Provide technical support for all school hardware, software, networks, and user devices.
• Respond to IT tickets and troubleshoot issues related to various devices and connectivity.
• Create and manage user accounts and permissions in school systems.

Skills

Troubleshooting

Technical support

Communication

Customer service

Multitasking

Collaboration

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

Windows

macOS

ChromeOS

Google Educational Workspace

Job description

A leading educational support organization in Saudi Arabia seeks an IT Technician to provide comprehensive support for hardware, software, networks, and user devices within the school. You will respond to support tickets, manage user accounts, and work closely with the IT team to maintain the school's digital infrastructure. A Bachelor’s degree in IT or related field is required along with strong troubleshooting skills. This role offers opportunities for collaboration in a dynamic environment.