Sales Specialist

Al-Shiaka; Riyadh; On-site; SAR 45,000 - 65,000; Full time

Job summary

A leading retail company in Riyadh seeks a dynamic Sales Specialist to enhance customer satisfaction and drive sales in the retail and wholesale sector. The ideal candidate will have strong communication skills, a proven sales record, and the ability to engage effectively with customers. Responsibilities include maintaining product knowledge, conducting product demonstrations, and achieving sales targets. Fluency in Arabic and English is advantageous. This role is crucial for fostering customer loyalty and increasing overall sales success.

Qualifications

• Strong communication and interpersonal skills to engage effectively with customers.
• Proven track record of achieving sales targets in a retail or wholesale environment.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills and a customer-centric approach.
• Adaptability to changing market conditions and customer preferences.
• Proficiency in using CRM software and other sales tools.
• Strong organizational skills to manage multiple tasks efficiently.
• Willingness to learn and develop professionally within the sales field.
• Experience in retail sales or a related field is preferred.
• Fluency in both Arabic and English is an advantage.

Responsibilities

• Develop and maintain strong relationships with customers to foster loyalty.
• Identify customer needs and provide product recommendations.
• Conduct product demonstrations and presentations.
• Achieve sales targets set by management.
• Collaborate with marketing to implement promotional campaigns.
• Maintain records of sales activities in the CRM system.
• Provide exceptional customer service.
• Stay updated on industry trends.
• Participate in training sessions to enhance skills.
• Assist in inventory management.

Skills

Excellent negotiation and closing skills

Strong understanding of sales principles

Ability to analyze sales data

Exceptional verbal and written communication skills

Ability to work under pressure

Strong attention to detail

Knowledge of retail merchandising

Job description

he Sales Specialist plays a crucial role in driving sales and enhancing customer satisfaction within the retail and wholesale sector. This position requires a dynamic individual who can effectively engage with customers, understand their needs, and provide tailored solutions. The Sales Specialist will be responsible for maintaining product knowledge, executing sales strategies, and contributing to the overall success of the sales team.

Responsibilities

1. Develop and maintain strong relationships with customers to foster loyalty and repeat business.
2. Identify customer needs and provide appropriate product recommendations to maximize sales opportunities.
3. Conduct product demonstrations and presentations to showcase the features and benefits of the products.
4. Achieve sales targets and objectives set by management on a monthly and quarterly basis.
5. Collaborate with the marketing team to implement promotional campaigns and events that drive traffic and sales.
6. Maintain accurate records of sales activities and customer interactions in the CRM system.
7. Provide exceptional customer service by addressing inquiries and resolving issues promptly.
8. Stay updated on industry trends and competitor activities to identify potential opportunities for growth.
9. Participate in training sessions to enhance product knowledge and sales techniques.
10. Assist in inventory management and ensure that stock levels are maintained to meet customer demand.

Preferred Candidate

1. Strong communication and interpersonal skills to engage effectively with customers.
2. Proven track record of achieving sales targets in a retail or wholesale environment.
3. Ability to work independently as well as part of a team.
4. Excellent problem-solving skills and a customer‑centric approach.
5. Adaptability to changing market conditions and customer preferences.
6. Proficiency in using CRM software and other sales tools.
7. Strong organizational skills to manage multiple tasks efficiently.
8. Willingness to learn and develop professionally within the sales field.
9. Experience in retail sales or a related field is preferred.
10. Fluency in both Arabic and English is an advantage.

Skills

• Excellent negotiation and closing skills.
• Strong understanding of sales principles and customer relationship management.
• Ability to analyze sales data and market trends.
• Exceptional verbal and written communication skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Knowledge of retail merchandising and inventory management.