Sales Specialist

Majid Al Futtaim; Makkah Al Mukarramah, Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail and entertainment developer is seeking a Sales Associate to achieve sales targets through exceptional customer service in Makkah, Saudi Arabia. The role requires good communication and sales skills, with responsibilities including customer engagement and store maintenance. Ideal candidates should possess a High School Certificate and have 1-2 years of industry experience. Fluency in English is essential.

Qualifications

• 1-2 Years of Industry Experience required.
• Ability to understand customer needs and provide exceptional service.

Responsibilities

• Champion customer service standards and fulfill customer needs.
• Achieve and exceed sales targets with product knowledge.
• Maintain store standards and ensure compliance with security policies.

Skills

Good Communication Skills

Excellent Customer Service

Fluency in English

Education

High School Certificate

Job description

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Overview

Sales Associate - Majid Al Futtaim Lifestyle - Fashion

The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.

Responsibilities

• Be The Ultimate Champion of Customer Service Standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
• Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the store manager when necessary, keeping the customer in mind through all interactions.
• Achieve set sales targets and use creative ways to exceed them, keeping the customer in mind.
• Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up sell and cross sell.
• Sell. Ensure store standards are maintained at all times, supporting with in-store tasks including cleanliness, tidiness and replenishment.
• Comply with all store security policies and regulations, minimizing exposure to stock loss.
• Use advanced selling skills in order to better support the customer’s needs, generate high value transactions, and build a consistent flow of repeat customers.
• Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim fashion brands and stores. If not available in store.

Qualifications

• High School Certificate
• 1-2 Years Industry Experience
• Good Communication Skills
• Excellent Customer Service
• Excellent to Fluent in English