Restaurant Supervisor

Hilton; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality company in Makkah Region is seeking a Restaurant Supervisor to manage restaurant operations and deliver exceptional guest service. Responsibilities include supervising team members, monitoring inventory, ensuring compliance with standards, and improving service quality. Ideal candidates will have food and beverage experience and the ability to work under pressure. This full-time role offers opportunities for team development and career growth.

Qualifications

• Experience in food and beverage management.
• Strong communication skills to handle guest inquiries.
• Ability to train team members effectively.

Responsibilities

• Supervise daily restaurant operations and team activities.
• Monitor and evaluate team member performance.
• Ensure compliance with health and safety standards.
• Manage inventory and product quality.

Skills

Food and Beverage experience

Financial target achievement

Ability to comply with brand standards

Ability to work under pressure

Excellent grooming standards

Team development

Flexibility in work situations

Job description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control
  
  
  

What are we looking for?

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Passion for delivering exceptional levels of guest service
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Hotels – Jeddah

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Bars and Restaurants