Regional Retail Operations Leader - Growth & Experience

Lenskart.com; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading eyewear retail company in Saudi Arabia is seeking an experienced Area Operations Manager. This role involves driving sales growth and operational excellence across multiple stores. Candidates should have 4-5 years of experience in retail multi-store management and a strong focus on enhancing customer experience. The ideal candidate will possess a growth mindset, strong communication skills, and proficiency with retail data management tools. Join us to shape the future of modern retail in Saudi Arabia.

Qualifications

• Minimum 4–5 years of retail multi-store/area operations handling experience.
• Strong understanding of frontline retail, people management, KPIs, and store profitability.

Responsibilities

• Drive KPIs: Sales growth, shrinkage control, and profitability.
• Coach and develop store teams to deliver exceptional customer service.
• Ensure operational excellence and maintain strong store layouts.
• Shape a repeatable shopping experience for customers.
• Identify new locations and support store launches.

Skills

Retail multi-store management

Customer experience enhancement

Data-driven decision making

Communication skills

KPI management

Tools

Excel

Job description

A leading eyewear retail company in Saudi Arabia is seeking an experienced Area Operations Manager. This role involves driving sales growth and operational excellence across multiple stores. Candidates should have 4-5 years of experience in retail multi-store management and a strong focus on enhancing customer experience. The ideal candidate will possess a growth mindset, strong communication skills, and proficiency with retail data management tools. Join us to shape the future of modern retail in Saudi Arabia.