Receptionist (Saudi National)

AccorHotel; Riyad Al Khabra; On-site; SAR 48,000 - 120,000; Full time

Job summary

A major international hotel chain is seeking a professional Receptionist for their location in Al-Qassim Province, Riyadh Al Khabra. The successful candidate will be responsible for creating a welcoming environment, managing front desk operations, and handling communications. This role requires strong multitasking skills, excellent communication in Arabic and English, and a background in hotel guest services is preferred. Flexibility with shift schedules is essential as well.

Qualifications

• 1-2 years in hotel front desk or guest services preferred.
• Fast typing in English and Arabic is necessary.

Responsibilities

• Greet and welcome visitors, guests, and clients in a professional manner.
• Manage the front desk area ensuring it remains tidy.
• Handle incoming phone calls, emails, and other communications.
• Assist with check-in and check-out procedures for guests.
• Ensure security and confidentiality of guest and company information.

Skills

Excellent communication and interpersonal abilities

Professional appearance and hospitality demeanor

Strong problem-solving and multitasking under pressure

Attention to detail and organizational skills

Fluent in Arabic

Proficient in English

Education

High school diploma or Bachelor's required

Diploma in hospitality or tourism preferred

Tools

Hotel PMS (Opera, Oracle)

MS Office

Job description

Job Description

We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail‑oriented, guests‑focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner


• Manage the front desk area, ensuring it remains tidy and presentable at all times


• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals


• Schedule appointments and maintain calendars for executives and meeting rooms


• Assist with check-in and check-out procedures for guests


• Manage visitor logs and issue visitor badges as required


• Provide general administrative support, including data entry, filing, and document preparation


• Coordinate mail and package deliveries, ensuring proper distribution


• Assist with basic office management tasks, such as ordering supplies and maintaining inventory


• Support other departments with various administrative tasks as needed


• Ensure the security and confidentiality of guest and company information


• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.

Experience: 1–2 years in hotel front desk or guest services preferred.

Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.

Languages: Fluent Arabic, proficient English.

Soft Skills

• Excellent communication and interpersonal abilities.


• Professional appearance and hospitality demeanor.


• Strong problem‑solving and multitasking under pressure.


• Attention to detail and organizational skills.


• Flexibility with shift schedules (including weekends and holidays).