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An educational institution in Saudi Arabia is seeking a customer service representative who will handle customer calls with courtesy and resolve inquiries. The successful candidate will process essential transactions and maintain accurate records while upholding quality standards. Strong communication and proactive problem-solving skills are necessary for this position. Applicants should be prepared to maintain confidentiality and participate in ongoing training and feedback sessions.
Summary: As a customer service representative in Saudi Arabia, you will handle every customer call with courtesy, resolve inquiries, and process essential transactions across services and products with accuracy and proactive problem solving. You will respond via phone, email, or in person, document interactions, and maintain up-to-date records in the company system. Maintain confidentiality and uphold quality standards through ongoing feedback and training.