Real-Time WFM Operations Specialist

Concentrix Corporation; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global service company is seeking a Sr. WFM Real Time Management Representative in Riyadh. The role involves managing and monitoring real-time activity in the operations team, ensuring efficient resource allocation and maintained service levels. The ideal candidate must possess strong problem-solving skills and adaptability in a fast-paced, time-sensitive environment. This is a full-time position located in Riyadh, Saudi Arabia, offering a dynamic work environment.

Qualifications

• Strong problem-solving skills are essential.
• Ability to adapt quickly in a time-sensitive environment.
• Experience in workforce management preferred.

Responsibilities

• Manage and monitor real-time activity in the operations team.
• Ensure resources are efficiently allocated.
• Maintain service levels during operations.

Job description

A global service company is seeking a Sr. WFM Real Time Management Representative in Riyadh. The role involves managing and monitoring real-time activity in the operations team, ensuring efficient resource allocation and maintained service levels. The ideal candidate must possess strong problem-solving skills and adaptability in a fast-paced, time-sensitive environment. This is a full-time position located in Riyadh, Saudi Arabia, offering a dynamic work environment.