Product Manager, FMCG/CPG

ستارلينكس; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Al Khobar is seeking a Product Manager for FMCG logistics. The role involves developing product strategies, aligning services with industry trends, and enhancing customer experiences. Candidates should have a relevant degree and at least 5–7 years of experience in product or commercial roles within the logistics sector. This is a full-time position.

Qualifications

• Minimum 5–7 years in product, operations, or commercial roles within FMCG/CPG logistics or distribution.
• Experience in multi-channel fulfillment strategies across modern and traditional trade.

Responsibilities

• Build and update FMCG/CPG product roadmap to reflect customer needs and trends.
• Align services with emerging industry and consumer trends.
• Define customer experience standards for the vertical.

Skills

FMCG Logistics Product Development

Communication

Data Analysis

Collaboration

Customer Experience Design

Education

Bachelor’s degree in supply chain, Business, Engineering, or related field

Job description

Job Overview

The Product Manager – CPG/FMCG is responsible for developing and evolving Starlinks’ consumer goods logistics and transportation offerings, supporting multinational and regional manufacturers, distributors, and retailers. The role focuses on defining the right service mix, customer experience standards, and cross-functional readiness to support growth in the vertical.

Job Responsibilities

• Product Strategy & Commercial Ownership
  • Build and update the FMCG/CPG product roadmap to reflect customer needs and trends while driving revenue and market growth.
  • Support revenue growth and profitability through differentiated offerings.
  • Align services with emerging industry and consumer trends, while aligning with company strategy and business priorities
• Cross-Functional Collaboration
  • Work closely with operations to align customer and market needs with existing capabilities, while identifying and addressing service gaps.
  • Partner with Finance on costing, pricing, and margin visibility.
  • Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.
• Service Catalogue & Customer Value
  • Maintain a clear catalogue of automotive logistics solutions.
  • Identify opportunities to enhance or expand service categories.
  • Ensure services address both modern trade and traditional retail.
• Digital Integration & Tech Enablement
  • Define tech and integration requirements based on customer and market needs.
  • Prioritize digital capabilities that enable scalability, visibility, and customer value.
  • Collaborate with Tech teams to ensure solutions align with the product roadmap.
• Customer Experience & Differentiation
  • Define customer experience standards for the vertical in line with brand and market expectations.
  • Identify and prioritize gaps in service experience to inform roadmap decisions.
  • Benchmark Starlinks’ offerings against industry best practices and translate them into differentiated offerings.
• Data, Analysis & Performance
  • Track performance metrics such as SLA adherence and utilization.
  • Use insights to recommend service improvements.
  • Contribute to business cases for investment decisions.

Job Requirements

• Bachelor’s degree in supply chain, Business, Engineering, or related field.
• Minimum 5–7 years in product, operations, or commercial roles within FMCG/CPG logistics or distribution.

Behavioral competencies

• Ethical Practice
• Communication
• Health, Safety and Environment
• Accountability
• Proactiveness
• Collaboration
• Technology Advocacy

Technical competencies

• FMCG Logistics Product Development
• Multi-Channel Fulfillment Strategy (Modern & Traditional Trade)
• Costing & Pricing Strategy
• Digital Integration & Tech Enablement
• Service Catalogue Management
• Customer Experience Design
• Data Analysis & Performance Tracking