Process Documentation & Workflows Manager/ Sr. Manager - 1-Year Engagement

MENA Consultant; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Riyadh is seeking a Process Documentation & Workflows Manager/Sr. Manager for a one-year engagement. The ideal candidate will have a minimum of 6 years of experience, including 3 years at a Big-4 firm, and expertise in process design and workflow optimisation. Responsibilities include leading business process enhancements and collaborating with key stakeholders to implement new procedures. Proficiency in Arabic and English, alongside relevant certifications, is required. This role will be onsite with significant engagement in government projects.

Qualifications

• Minimum 6 years of experience in relevant field, including 3 years in a Big-4 firm.
• Professional certification such as CMA or FMVA.
• Knowledge of Lean Six Sigma preferred.

Responsibilities

• Lead design and enhancement of business processes within revenue optimisation.
• Develop operating models and organisational blueprints.
• Prepare guideline manuals and visual process maps.

Skills

Process design

SOP development

Workflow optimisation

Policy development

Data analysis

Stakeholder engagement

Communication

Education

Bachelor’s degree in business administration

Industrial Engineering

Tools

PowerPoint

BPM tools

Job description

Process Documentation & Workflows Manager/ Sr. Manager - 1-Year Engagement

Riyadh, KSA

Location: Riyadh, KSA.

Years of Experience: minimum 6 years of experience, including at least 3 years in a Big‑4 firm.

Project Duration: 1 year.

Working Arrangement: on‑site.

Language Requirements: Fluency in Arabic & English (written and spoken).

This role is responsible for leading the design and enhancement of business processes, operating models, and standard operating procedures within government revenue optimisation and transformation programmes. The position focuses on standardising workflows, developing policies and guideline manuals, and translating analytical insights into practical, scalable process improvements, while working closely with stakeholders to validate and implement new procedures across government entities.

Key Requirements

• Minimum 6 years of experience, including at least 3 years in a Big‑4 firm.
• Strong capability in process design, SOP development, and workflow optimisation.
• Proven experience in developing policies, guidelines, and process manuals for government transformation projects.
• Experience in operating model design and process re‑engineering.
• Excellent PowerPoint and documentation skills.
• Ability to analyse large datasets and translate insights into practical improvements.
• Professional certification: CMA or FMVA.

Preferred Qualifications

Knowledge of Lean Six Sigma, process automation, or BPM tools.

Experience in the public sector operating model design and workflow digitisation.

Other Qualifications

Bachelor’s degree in business administration, Industrial Engineering, or related fields.

• Effective communication and stakeholder engagement skills.

Key Responsibilities

Leading the design, documentation, and enhancement of business processes, standard operating procedures, and workflow frameworks within revenue optimisation programmes.

Developing operating models and organisational blueprints to standardise practices across government entities.

Preparing guideline manuals, policies, and visual process maps using PowerPoint and business process modelling tools.

Supporting transformation teams in aligning processes with financial and performance objectives.

Coordinating with client stakeholders to validate, test, and roll out the new procedures.

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